Would come again in a heartbeat. This hotel is in an excellent location and that could be enough. But it has decided instead to create a truly special customer experience. Rooms are small but well designed. Showers are outstanding. Beds super- comfortable. Good soundproofing. Lots of sockets in the right places. Great toiletries and hairdryer. They didn’t have tea and coffee in the room, but actually had a much better solutions - a fully stocked tea, coffee, fruit and biscuits station on every floor to help yourself to with proper milk in a fridge. Loved that- much better than trying to create a drinkable cup of tea in a coffee machine or with UHT milk- disgusting! No gym, but rather than create a tiny mediocre gym, they had complimentary access to a superb gym two doors away. Lovely bar. Amazing breakfast with extended hours and great à la carte options. Very friendly staff - let us check into one of our two rooms when we arrived travel- weary at mid day just to drop our bags and apologised that the other room was not ready! Check out is a welcome noon. Kids left coats hanging in the wardrobe by mistake and they retrieved them promptly with no fuss at all.
