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Reviews from Guests

3.0/5

tripadvisor

24

Reviews

from real guests

402jemia

1

/

5

I've unfortunately had a bad experience here on several occasions. The staff are unprofessional and do not know how to treat guests in a respectful way. We were misinformed and wrongly guided. We also had problems with both Netflix and the network, without getting any help. The reception from the staff/owner, Alex, was just over and unpleasant. The room was also dusty and untidy. The most unacceptable thing was that a member of staff entered the room before 10.00. 10 in the morning without knocking and woke my partner. It was very unpleasant and totally unacceptable behavior. Would not recommend this place.

ritaaI3502BB

1

/

5

Very bad experience. The room did not match the pictures when booking. We also got a room with four single beds, which was not what we booked. The reception from the staff/owner thinks his name is Alex, was very unprofessional and just over. Instead of helping, we were told we could be barred, which is totally unacceptable way to treat guests. The room also lacked promised things like smart TV with Netflix. It was the toilet dirty. A lot of dust in the room. Not recommended. Will not book here again.

Serpentiness

4

/

5

This hotel is value for money. We stayed in the junior suite for 2 nights and it was really spacious. The breakfast was adequate, the coffee machine worked well. The staff was helpfull and friendly. It is perfect for a stop over and the free parking is a bonus. I recommend this hotel and enjoyed my stay. Thank you Hotel Vindeus.