SCANDIC

For the umpteenth time, our previously communicated room request (regarding floor and room orientation) was not met, even though it was confirmed in writing beforehand. Why does this not work in this hotel? Result: Overheated superior room on the top floor and that for more than a week :-( We do not understand the Scandic idea that you have to actively book the room cleaning (which is included in the price). But then it should at least work! At almost all other hotels, you can cancel room cleaning in exchange for a small incentive... The breakfast is first class and the staff there is very friendly. The hotel is conveniently located, Attention: add 100 SEK to the room price, because parking costs money at the hotel, even though it is located well outside the Stockholm city limits. Unfortunately, there are no parking alternatives in the immediate vicinity. By the way, parking there used to be free (hidden price increase?)

The parking cost extra, but it is not clearly stated anywhere. No parking meters and no prices anywhere to be seen. Later on when it was already too late, I found a print with a qr-code, which would lead to a website with prices and payment. That I did not notice, nor dod I expect anyone would seriously mask all the important information behind easily dismissable qr-code… So I expected the parking to be free of charge, since I did not see any signs stating the contrary. Nor did the hotel receptionists ask anything about arriving with a car or about paying for parking (which they often fo in Scandics). Upon checking out I was very surprised (and angry of course) to find a 500sek parking ticket from my windshield. This felt like a trap set by the hotel. So if you plan to go to this hotel and you have a car, don’t fall for their trap and try to figure out how to pay the parking. And carry a device with you that is capable to read qr-codes and has internet access. Otherwise you are doomed to fail. Like all ignorant people like me and the people who dont use smartphones or who dont have internet access abroad. This parking experience ruined the otherwise good stay. Never again to this hotel

Relatively modern hotel, seems refurbished. Nice service and good breakfast. No AC in the room made the temperature rude, even with a noisy little fan on the office table. It smelled sewage when you entered the bathroom, which was not a pleasant experience. The pillows were filled with watts, so I slept relatively poorly.