Had booked a room for three people and dog, got a room at the top of the hotel and there were no bowls or dog bed, paid extra for breakfast even though they said that they were included when I paid the reservation, when we will then eat the morning after, we apparently were not on the ”list” and could not eat without presenting a receipt. We ended up having to go down to the reception again and ask them to print out the receipt from the day before that we paid and hand it to the guy. I find it hard to understand why you put the dog rooms at the top so that the animals have to be in the elevators where people with allergies might go. The beds were rock hard. Not satisfied for that amount
