Elisero Hotell - Sweden Hotels

We had a fantastic stay at Treetop Spa and are so satisfied with the whole experience! The bubble pool on the terrace was a real favorite and together with the sauna it was truly beyond expectations! Being able to order something tasty from the bar and receive such good service gave it that little extra. Dinner was another big highlight. The food was absolutely magical, you could tell there was both quality and care in it, and the atmosphere and interior really enhanced the feeling. The staff was consistently friendly, personal, and service-oriented, which made the entire stay feel warm and welcoming. The room was also very nice and cozy. This was simply such a stay that we started talking about wanting to come back already on the way home. We are very satisfied and will definitely like to come back! Highly recommended!

The booking information stated check-in was available until 11:30 PM, but when we arrived at 11 PM, we were told we had to pay SEK 1,350 for late check-in. We were then pressured into paying 2 x SEK 1,000 for an upgrade, which supposedly avoided the fee. The upgraded room was not clean and had spiders. The following morning, both our bicycle rear tyres had been deliberately punctured. This happened the same night we posted negative Google reviews. Very disappointing experience.

I was very happy with my stay! A dream spa up on the mountain, a fine restaurant with good food and fantastic staff. Everything was really great and I will gladly come back :)