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Reviews from Guests

2.0/5

tripadvisor

55

Reviews

from real guests

G7743KQsusannew

2

/

5

- Staff friendly and helpful, café and croissant, braid, bread good and that's pretty much it for good. - Traveler photos alone speak volumes, add some. - Thank God had a reasonably priced arrangement, otherwise I would have been even more annoyed. - Had requested another EZ, as in the first it smelled gruesomely strong of air freshener, the wires of the electr. Door opening lay open, the joint of the shower black, the carpet at the door so lined up that it could only be slammed shut with force. Veneer protruding from the cabinet - THE BED GOOD - - In the new room I wanted to shower, rinsed the tub first and found that the water did not run off. Flushed down the drain, hair came up - igitt-. Room service came with pump and cleared the drain. - Overall, except for friendliness of the staff, a spent, dingy hotel, have left everything in my suitcase as I found the cupboards disgusting - never again!!!

Discover13473934201

1

/

5

We booked a room several months ago and received a written booking confirmation. Now we were informed by phone by the hotel that it is supposedly fully booked since last year and therefore no room is available for us. The hotel only offered that we change our travel dates or cancel the booking. Cancellation directly by the hotel is not possible, we have to make this ourselves through our provider. For us, this approach is incomprehensible. A confirmed booking should be binding. It is particularly problematic that a large event takes place during our stay and therefore almost all hotels in the area are fully booked. Since we did not want to risk being on site without accommodation despite confirmed booking, we tried after an intensive search ourselves for an alternative accommodation. We would have expected more reliability and a professional solution here. We feel very badly treated and therefore cannot recommend the Hotel Dufour in any way.

371siegfriedw

4

/

5

Hotel is a bit old, but rooms are clean and have a good size Breakfast has everything it takes to get off to a good start Good location, close to old town and pedestrian area Parking garage next door, discounted parking with hotel card

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Facilities Details

Internet Access in public areas

Free Wifi