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Reviews from Guests

4.0/5

tripadvisor

273

Reviews

from real guests

Nathalie123_11

1

/

5

Room from another era with thick carpet of questionable cleanliness, microscopic bathroom: you are forced to touch the toilet with one of your legs to open or close the door, ventilation in the tiny bathroom is super noisy, mattress extremely soft, room temperature excessive and impossible to get darkness with their very old non-opaque curtains, of course no blinds. The icing on the cake was the morning espresso, one of the worst we have ever had. We had booked (and paid for) 3 nights via booking, non-refundable reservation. The hotel manager refused to refund us for 2 nights, he offered to change our mattress or change our room. We preferred to leave this hotel and lose 2 nights, in order to finish our vacation in a nice and comfortable establishment, rather than stay in this mediocre hotel.

Ustaritz

4

/

5

We had a couple of days at this hotel in the hills outside Chur. Beautiful setting with amazing vista from the dining room with a picturesque well maintained church next door. The staff were exceedingly good from the jovial manager to the jack of all trades Ionanas (the lovely Greek guy who seemed to be everywhere and apologies if spelling incorrect) to the cleaners and waitresses. Breakfast was really good - with the finest bread rolls of our touring holiday - even if the competition was weak! Dinner is a set 4 course menu with two choices of starter, mains, set dessert or cheese to finish. It was not outstanding but very edible and a bargain 40 CHF compared to other restaurants nearby! The only faults I could really pick out were the lack of the availability of firmer pillows and the rather bath small towels but the latter is a common problem in Switzerland we found! Finally, beware - Switzerland is an incredibly expensive country with eating costs, well above those even in the Cotswolds, which is saying something, and petrol 20 pence a litre more than in the UK!! One restaurant near this hotel was pricing a burger at nearly £40!!!!!

infoi883

5

/

5

Always so welcoming, very pleasant staff, garden, pool, sauna, hammam! Everything is there to relax. A few minutes from Lake Cauma and a bit more from Lake Cresta. As a regular, I will return.

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Facilities Details

Internet Access in public areas

Free Wifi