Hotel Terrace

Outstanding and beautiful! The hotel is perched on the hillside and the view is spectacular. The lobby had kept it's charm, but the rooms are very modern. Food was excellent and the bar staff were lovely. I do wish they had added shampoo and conditioner in the bathroom, but it was fine. Very clean and an attentive staff. The breakfast staff were kind and helpful. Quiet hotel.... highly recommend.

stayed with family in early August 2026. The hotel definitely is a grand hotel that stands out in the valley. Its architecture and ambience is amazing. Positives: Hanna one of the staff members at breakfast was just amazing! Such warmth and hospitality and and genuine nature was really appreciated. Thank you. Negative: The Gin bar was a waste of time. The barman was rude and looked like he did not want to be there. I ordered a drink which was ok. But seemed watered down. I could not taste much! The next day my bank statement showed that he had charged me double! I went to query with him when he was next at work, but he was so rude and did not want to be any help! I did not keep any receipt and wanted to point out the error. I am annoyed that he was very dismissive and could not care any less. This left a very bad impression. Avoid at all cost! or check your bank statement to make sure it does not happen to you too! The room we stayed had three beds in the old part of the hotel overlooking the mountains. whilst the room and beds were fine, there was no ac or coffee making facility or mini fridge in room. The nights were very 🥵 hot. The hotel rooms creak if someone in the next room is walking. The other point is that the sink is placed outside the bathroom. The toilet and showers are small and adequate but seperate. We thought the room and balcony looking out on to the mountains was amazing. Breakfast was ok. fairly basic continental. The worst part was the carpet at least in room 225 it had stains on the floor and was in dire need of replacement. The hotel has the grandiose presence and is very nice and within 5mins walk to the train station. We enjoyed our stay on the whole. We also enjoyed the walk up to the hotel though the tunnels.. quite unique and definitely giving the Shinning movie vibes.

Had a 3 night stay here on June - 24, 25 & 26, 2026 in room 54 of this hotel. This hotel suffers from server Wi-Fi issues - experienced spotty Wi-Fi both inside this room & even in the reception also. The hotel desk has complimentary cookies (2 per pack) & behind it are glass cupboards with local paraphernalia like cow bells, cow figurines, thermal jackets, alcohol bottles etc. This is a 3* hotel with sauna facilities. There are 2 chilled tunnels & lifts/elevators to navigate in order to reach the hotel reception from the road. Trolleys for suitcases were provided & the hotel has a nice balcony view near the reception. The view from our room of the Swiss alps was magnificent. The Mount Titlis experience is at a walkable distance from this hotel. This hotel allows 3rd party caterers to occupy their -1 level, & serve Indian food in a group hall for large tour groups (40+) people.