The hotel's location was very good. My wife and I travelled with Gate 1. The room was terrible, with no A/C, while the outside temperature was over 90F. Some rooms had portable A/Cs, but not all. Some of the Gate 1 travelers in the group got the portable A/C. Not sure how that decision was made. For any request you make at the hotel, the staff's first response is "Not Possible". The floors creaked when walking, and it is certain to wake anyone sleeping in the room. We had our last farewell dinner at the hotel. The food was mediocre at best, and the seating was uncomfortable with no A/C. The room TV was tiny. The breakfast was also mediocre at best. The breakfast hour starts at 7 AM on Sundays, and when we entered at 7:01, a staff member, without even looking at the clock, greeted us, saying, "The breakfast starts at 7:00 AM". In general, the service at the hotel was not up to our expectations. I have stayed in many good hotels in Europe, and this is not one of them.