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Reviews from Guests

4.0/5

tripadvisor

211

Reviews

from real guests

Jonboy4969-2

5

/

5

After the stunning hotel we just left we headed to Switzerland and the Best Western Rebstock, we had stayed here a few years ago, but our memories of it were not great, getting older does that lol. All I remember is the car park around the back, going down the steep slope only to have to go up loads of steps to get to the reception area, so we were fortunate that the disabled bay was available this trip, so we parked right outside the front door. Checking in was a simple and pleasurable experience, the best this trip, the gentleman that served us was polite, friendly, was interested to hear where we had been and going, he then showed us where the lift was and restaurant, not pointed but actually took us there, and called the lift too, not had that service at any of the other hotels we visited on our trip and we have stayed in some really posh places. He also advised that we had been upgraded to a better room with a view over the lake, which to be fair there was a view of the lake, once you saw past the adjoining roof full of solar panels, lol. We had two bijou balconies one with a table and chairs, the room came with a really comfy bed and for once plenty of pillows that did not deflate as soon as you looked at them, so bonus points there. Two bedside cabinets one with a phone and the other one with all the tea and coffee making equipment on, so both were a little cramped for space but it was ok, there was a table and two chairs and a single soft chair. A Suitcase stand was also available, and a wardrobe. The bathroom was light and airy, no window, but enough lighting to not make that an issue, the shower was large and there was plenty of hot water and a powerful spray as well, it was nice to see face cloths available as well as soft towels, toiletries by the sink and in the shower were also available. We booked a table for some dinner on our arrival, as it had been a long day, and we wanted to eat quickly and settle down, this was the only drawback, the delay firstly getting the menus, then ordering, waiting again for the menus and ordering dessert, it did not seem that busy, but I could be wrong. I asked for a glass of Chardonnay, NO, asked for a glass of Pinot, NO, could not have that either, the first time I have ever been to a restaurant and been told I could not have either of these, so I opted for a Sprite instead, or At least a Swiss version of this. The food we had was brought to us on hot plates, and it was all nicely cooked, and served up on the plate nicely too, for the price of the meal the vegetables looked like they were stock frozen veg, exactly the same as I use to produce meals for my mother in law, as she is unable to cook for herself at the moment. The desserts we ordered were very nice whether they were £13 nice for what in essence was a banana, Scoops of Ice cream, cream and a wafer stick, I am not sure, but either way it was lovely. After watching the football, yay the French are out so that’s a big bonus, we saw some international Snooker, and we turned in, the weather all evening was bad. Thunder and lightning started while we were eating, and did not stop until around 4 am, or so I was advised, I slept through it all, the best nights sleep on our trip so far for me, but my better half was uncomfortable all night due to the heat, it was very warm all night, so the wi does were open, and so the thunder was loud, apparently, lol 😂 Breakfast was ok, some of everything no apple juice, but I had blackcurrant juice instead and that was nice, sharp, very sharp, but nice, we packed our car and went to reception to pay the bill, nearly £300 for one night, and a couple dinner for two, at £109 ish for the dinner we found that to be expensive, we paid less at a five star hotel that we stayed in a week ago. And it was a similar meal. The hotel is very nice, clean and well maintained, the old style wood effect of the old style Swiss Cottage’s in the dining room was not out of place with the modern style rooms, there is only one disabled parking space here which is at least one too short, and the lift is just about big enough for three with some luggage, so a wheel chair user would fill it. There are steps up to the floors above, but the lift is reasonably quick. All the staff were friendly, smiled and spoke English, some better than others but at least they are making the effort, it’s more than we can do, and that’s bad. And in leaving we were wished well in our onward journey. Overall a great stay marred by an overly expensive meal and slow service, but we had a good stay, and will likely stay again in the future.

ChL75

5

/

5

Very nice room in the quiet modern extension with superb views of the lake; friendly welcome; very good food.

Camper25193626144

5

/

5

The hotel exceeded my expectations

Facilities Details

Free Parking

Free Wifi

Toiletries

Garden

Ticket Service

Baggage Storage

Business Center

BBQ grill

Smoke-free property

24-Hour Front Desk

Laundry

Terrace

Computer station

Bicycle Rental

Restaurant

Safe

Accessible concierge desk

6 Available Room Types

Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View
Deluxe Room, 1 Double Bed, Balcony, Lake View

Deluxe Room, 1 Double Bed, Balcony, Lake View

Towels

Towels

Free Toiletries

Free Toiletries

Heating

Heating

Sleep comfort items

Sleep comfort items

TV

TV

Smoking allowed

Smoking allowed

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View
Junior Suite, 1 Double Bed, Balcony, Lake View

Junior Suite, 1 Double Bed, Balcony, Lake View

Towels

Towels

Free Toiletries

Free Toiletries

Heating

Heating

Sleep comfort items

Sleep comfort items

TV

TV

Smoking allowed

Smoking allowed

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Sitting Area

Sitting Area

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View
Deluxe Room, 1 Queen Bed, Balcony, Lake View

Deluxe Room, 1 Queen Bed, Balcony, Lake View

Towels

Towels

Free Toiletries

Free Toiletries

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

TV

TV

Balcony/Terrace

Balcony/Terrace

Standard Apartment, Multiple Beds, Kitchen
Standard Apartment, Multiple Beds, Kitchen
Standard Apartment, Multiple Beds, Kitchen
Standard Apartment, Multiple Beds, Kitchen
Standard Apartment, Multiple Beds, Kitchen
Standard Apartment, Multiple Beds, Kitchen
Standard Apartment, Multiple Beds, Kitchen
Standard Apartment, Multiple Beds, Kitchen

Standard Apartment, Multiple Beds, Kitchen

Towels

Towels

Free Toiletries

Free Toiletries

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

Kids shampoo

Kids shampoo

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Telephone

Telephone

Desk

Desk

TV

TV

Standard Studio, 1 Double Bed, Kitchenette
Standard Studio, 1 Double Bed, Kitchenette
Standard Studio, 1 Double Bed, Kitchenette
Standard Studio, 1 Double Bed, Kitchenette
Standard Studio, 1 Double Bed, Kitchenette
Standard Studio, 1 Double Bed, Kitchenette
Standard Studio, 1 Double Bed, Kitchenette

Standard Studio, 1 Double Bed, Kitchenette

Towels

Towels

Free Toiletries

Free Toiletries

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Kitchenette

Kitchenette

Telephone

Telephone

Desk

Desk

TV

TV

Facilities Details

Parking and Transportation

Free Parking

Bicycle Rental

Food & Drink

Restaurant

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Safe

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Toiletries

Garden

BBQ grill

Computer station

Accessible concierge desk