Hotel Santispark

The quadruple rooms are horrible, the second bed is a sofa, the mattress is not comfortable, the bed is small, and the photos are misleading.

The hotel is modern and trendy. The rooms I can't judge because I attended two workshops, but the food at the REFIRT was deficient with the exception of the salad buffet. I recommend the visitor to eat in the Migros Säntispark, there it tastes and is certainly even cheaper.

We had booked a night. We were not aware and did not immediately see in the booking that admission is included. At check-in no one informed us that admission to the Säntispark is included. We paid full admission to the Säntispark. Only by chance in retrospect during an exchange with colleagues who have also been to the hotel several times, we were told that admission is always included. I then wrote to the Revier Hotel and informed them that I thought it was not okay that we were not informed at check in (I even asked if there was a direct connection to the Säntispark). The answer I got was that they are sorry and it is a misunderstanding and they wish us a great next stay. We're not going to this hotel anymore.