Parkhotel Delta

The rooms are never ready before 4pm reception staff is not into hospitality and no manager on site-I like the restaurant and pool but given the fact that always there’s a wait for the room shows either bad organization or cheap behaviour not having enough cleaning personell it’s my third time same experience travelling the world they made it to top spot on the list for such lack of hospitality

A very nice, upscale hotel with a view of the Alps all around. I had made a last-minute decision to attend the Locarno Film Festival and Locarno was all booked up, so I went with the Parkhotel Delta. In one way, it was not ideal lodging for the festival since I would be at the cinema all day and evening, and so I would be paying for a lot of amenities that I wouldn’t be using. But it turned out to be ideal, as it was a quick bus ride back and forth, and away from street noise in the town that was quite crowded with the festival. Hotel staff were very responsive in our communications in planning the trip. Upon arrival, I found guest service at the front desk to be excellent. For example, there were a fair number of hangers already in the room when I arrived, but I was staying 12 days and a friend was with me for five of them, so I needed additional hangers. I made the request in the evening when housekeeping was presumably closed, but the front desk agent still ensured that the hangers were delivered right away. We had a double non-balcony southside room in a building separate from the main building.The room was big by European standards, with plenty of space to move around. The room was well-designed with plenty of storage and surface space. [See photo.] It was well-lit, with both overhead lighting and a dim light, as well as a small lamp and a focused reading light at each bedside. The window opened wide. Nice desk; chair a little low for working at the desk, but it worked sitting on a pillow (and there was a third extra pillow in the room). A big bottle of water and two glass beverage cups. A small fridge, which was not super cold. Limited outlets for nowadays, with one at the desk and one at each night table. Night tables have big drawers. Large mirrors, including two full length ones, in the room. Gauze curtains, as well as black-out. Comfortable beds with good quality linens. Excellent air conditioning that was easy to control. The bathroom is very nice, though not well-lit; great shower; towels are fine. Amenities are three large bottles – soap, shampoo, lotion – that can be moved back and forth between sink and shower. Plenty of surface and storage space in the bathroom. No tissues or conditioner, as is common in Europe. Housekeeping was excellent. The common area in the main building is lovely and comfortable, with a lot of seating for privacy and intimate conversations. Breakfast is an expansive spread of high-quality choices. I’ve read some comments about rude food service staff. Over my 12-day stay I encountered many food service staff and only one waiter was not so nice; everyone else was congenial and efficient. I had several lunches; the food was excellent. As I said, I didn’t use the wellness amenities, but I did see people lounging in comfortable-looking chairs and people seemed happy swimming in the pool. I also noticed a lot of very nice-looking bikes in front. The atmosphere is calm and peaceful. It is a very short walk to the bus stop to Locarno, and the bus ride back and forth is quick and easy. It’s so convenient that the few times I had more than a couple hours between film screenings in Locarno, I even came back in the hotel just to take a break in a cool place. I highly recommend Parkhotel Delta for excellent accommodations, congenial staff and delicious food.

The location for me was perfect, right next to the Maggia river. Just 10 minutes from Piazza Grande by bike or 15 minutes on foot. All rooms are air-conditioned. Indoor-outdoor pool, extremely refreshing during heatwaves. Hearty breakfast until 10 a.m. and then the restaurant takes over. Excellent food. Very friendly and helpful staff. We will come back.