Bristol Hotel

A cosy 3star hotel, good location in the heart of Zermatt. We booked a double room with with balcony. The view of the matterhorn mountain was amazing. The bed was very comfy, modern new decor, very nice and clean, tea/coffee provided, bathroom clean but though was abit small. Breakfast was fabulous. Shops and restaraunts to the high street about 5 - 10 mins walk. Friendly and helpful staff. Recomended.

Good location, close to the main street where the main restaurants are located. Close, also, to the train station and where you take the train and the cable car to the mountains. Depending on the room, you have a view of the Matterhorn. Careful employees. Good breakfast.

Hotel Bristol Zermatt offers a comfortable and welcoming stay, well-suited for travelers looking for convenience, warmth, and thoughtful amenities in the heart of Zermatt. One of the key advantages is the complimentary shuttle service from the Zermatt train station. Guests are required to inform the hotel in advance by phone, after which the pickup is handled smoothly—an especially helpful feature given Zermatt’s car-free environment. The staff are exceptionally friendly and attentive. A special mention goes to the elderly lady at the reception, who was extremely kind and took genuine interest in helping plan sightseeing itineraries around Zermatt. Her local insights and patient guidance added significant value to the overall experience. The rooms are clean, neat, and well maintained. While slightly on the smaller side—as is typical for many Swiss mountain hotels—they are comfortable and efficiently organized. My room was not Matterhorn facing but they do offer Matterhorn facing rooms. For guests checking in early or checking out early but planning to continue sightseeing for rest of the day, the hotel provides a secure luggage storage facility, which is very convenient. After a long and tiring day exploring the mountains, the steam room located in the basement is a real highlight. It offers a quiet and relaxing space to unwind and recharge. The hotel also provides a microwave in the basement, allowing guests to heat or prepare simple meals—an underrated but very practical amenity, especially for longer stays. Breakfast is good, fresh, and satisfying, providing a solid start to the day before heading out for excursions. Overall, Hotel Bristol Zermatt combines warm hospitality, practical facilities, and a convenient location, making it a reliable and pleasant choice for both short and extended stays in Zermatt.