Letzigrund Apartments

The employee made a mistake and took from the card of my friend 355CHF instead of taking 255CHF. So after he took 355CHF, he took anothed 255 without telling us anything about that. As soon as we realised what happened, we wrote an email and they cancelled the tsansaction, but the money is pledged and not in our possession yet. After that the banc account was empty and if we hadn't another credit card in our possession, we would really have a huge problem. After 4 days my friend is still working this out with his bank, who says that it may take a month to have his money back. Also, we sent them email TWICE asking them if it was possible to leave our luggages somewhere in the building, because our flight departure was at 9:00pm, however they NEVER responded.

The "Letzigrund Ebony-Apartment" is a furnished business apartment offering 2 rooms, a double bed and a bed sofa to a maximum of 4 persons. There is a bathroom including a toilet and a shower as well as modern and fully equipped kitchen in this furnished flat. To top it of, you are provided with washing facilities in the basement for your free usage as well as free WiFi and even a flat screen TV with a wide range of channels. In short, this furnished business flat leaves nothing to be desired.

This self-contained apartment has many good points: an excellent bathroom; a serviceable kitchen; a comfortable sitting area; closeness (50 metres) to frequent public transport; the railway station is only 15 minutes or so by bus; adequate Wi-Fi. There were a number of drawbacks: not all the English-language TV channels work; the door to the veranda was broken and was not fixed while we were there (despite being notified); the electrical sockets are all of the recessed three-pin Swiss type – adapters were promised but not delivered and we had to buy our own as our European-style ones didn’t fit; the secure Wi-Fi network refused to work and we had to use the unsecured public network; the bed is the lowest I’ve ever slept on; the microwave on the other hand is way too high up in a cupboard for people of average height to reach; there is considerable traffic noise. Apart from these glitches, this is a good place to stay in Zurich.