W Taipei

This W hotel is okay. It does not provide a personalized service. The concierge politely referred us to check on Google when asked for a local recommendation. We needed 5 plates for dinner in our room (not ordered through the hotel) and Room Service informed us that they only give a maximum of 3 bowls (not plates) and cutlery. There was a slight mix-up by Housekeeping and the floor manager came to personally apologize along with a nice bottle of wine which was a kind gesture. The restaurant has a fast paced, cafeteria-like atmosphere and the staff seem friendly. Each time we went to the restaurant for breakfast, before being seated, we were asked to sign the bill for our extra guest. There is a $69 USD daily charge for a roll-away bed. This W hotel gives the feeling that they need to watch every penny. Next time in Xinyi, I would like to stay at a different hotel for a more memorable experience.

Solid W experience like always Check in fine - maybe cultural but not the typical warm Marriott check in. Strangely, not even a mention of Bonvoy loyalty at checkin That’s never happened - whether a Courtyard or W or St Regis. Loyalty has *always* been mentioned at check-in. Except this time. Gym was huge and outstanding Lobby bar is great Rooms were on the smaller side for the price Slight annoyance - the roof bar was “closed for a private event”. Not cool if you’re a paying hotel guest. Perhaps the W Taipei experience was tarnished by coming directly from the W Osaka, which was spectacular in every way. Overall I love W and Marriott Just might need to skip the Taipei product in future

We had a very enjoyable stay at W Taipei. In our opinion, the hotel has one of the best locations in Taipei, with excellent access to shopping, restaurants, public transport and the main attractions of the Xinyi District. Our room had a fantastic view of Taipei 101, which was one of the highlights of the stay. The room felt modern, clean and well maintained, with a comfortable layout, good amenities and plenty of space to relax. Despite the lively atmosphere in the public areas, our high-floor room was remarkably quiet throughout the day and night, allowing us to rest comfortably without disturbance. The atmosphere is quite different from the more traditional luxury hotels we usually choose. W Taipei has a youthful, energetic and almost party-like character, with bold and creative design throughout the property. We found this refreshing and enjoyable, while the room itself still felt comfortable and relaxing. Breakfast was very good, with a wide selection and attentive service. The concierge team was also very helpful in arranging our airport transfers both to and from the hotel, making the journey smooth and convenient. We were particularly impressed by the doormen and bell team at the entrance. They were consistently professional, welcoming and highly service-minded, assisting with our luggage and arranging taxis whenever needed. The hotel is in a premium price category, but we felt it offered good value considering the excellent location, Taipei 101 view, room quality, facilities and high standard of service. Overall, W Taipei provided a stylish, comfortable and memorable stay. We would happily return and strongly recommend booking a Taipei 101-view room.