CHINATRUST EXECUTIVE HOUSE

Old school hotel. Sound proofing are pretty bad, can hear foot stomping at 5.30am and lasted for half an hour which destroy my resting. Many food eateries surrounding this area. Very developed residential area. Near to train station. Staff are very friendly and helpful.

We've traveled worldwide, and The Koos Hotel is the worst and dirtiest hotel we have ever stayed in. If you are considering staying at this place, book another place now. My family had a big family reunion in Taiwan. Due to the hotel's convenient location, which is within walking distance from my relative's house, we booked several rooms to accommodate our big family. The night front staff was rude from the minute we walked into the hotel. He has no basic manner (ie. hello, thank you, or smile). I feel sorry for this miserable man. The day shift front desk staff was better but could have been better too. The hotel is very old and needs a lot of work/TLC. You can smell it as soon as you walk into the room. The carpet and bathroom were old and dirty. One of our rooms even had a moldy closet. The shower was not draining and flooded when we took a shower. The AC is bearly working to stay cold. Not to mention, we saw cockroaches in the room. The list goes on and on. The only clean thing was the bed sheet and bathroom towels. We arrived very early at 1 am, plus many of us just got off the plane after 15 hours of international flight. We don't have enough energy to find another hotel at that time. Besides, we have already paid for the rooms. What annoyed me the most was when the manager promised us a bigger room (we even double-confirmed before arrival); by the time we check-in, the same night shift front desk staff said the room they promised us was booked by other people already and gave us a standard room instead. No apology whatsoever. We are upset because the Koos Hotel has no simple principle and all because they want to make an extra buck. I don't want anyone to be treated this way. Do yourself a favor, and book somewhere else. 我們走遍了世界各地，仲信商務會館是我們住過的最差、最髒的會館。如果您正在考慮住在這個地方，請立即預訂另一個地方。 我的家人在台灣舉行了一次盛大的團圓聚會。由於仲信商務會館位置便利，距離我親戚家僅幾步之遙，所以我們預訂了幾間房間來容納我們的大家庭。 從我們走進酒店的那一刻起，夜間前台工作人員就很粗魯。他沒有基本的禮貌（如你好，謝謝，或微笑）。我為這個不幸的人感到難過。白班前台工作人員好點。 這家會館很舊，需要大量的工作/TLC。你一走進房間就能聞到它的舊味道。地毯和浴室又舊又髒。我們有一間房間甚至有一個發霉的衣櫃。當我們洗澡時，淋浴間不排水並且淹水。空調很難保持冷度。更不用說，我們在房間裡看到了蟑螂。這樣的例子不勝枚舉。唯一干淨的是床單和浴室毛巾。 我們當時走進會館時已凌晨 1 點了，而且我們那麽多人剛剛經過 15 個小時的國際航班才下飛機。我們當時沒有足夠的精力去尋找另一家酒店。而且，我們已經付了房費了。 最讓我惱火的是經理答應給我們一個大點的房間（我們甚至在抵達前再次確認過）；當我們辦理入住時，同一個夜班的前台工作人員說他們答應給我們的房間已經被其他人預訂了，所以給了我們一間標準間。沒有任何道歉。我們很不高興，因為仲信商務會館沒有簡單的原則，都是因為他們想多賺點錢。我不希望任何人受到這樣的對待。幫自己一個忙，預訂其他地方吧。

This was our preferred hotel when visiting Taipei, as the MRT station is literally just steps from the hotel entrance. However, I feel like the service has gone downhill each time we stayed here. I think we'll be venturing to other hotels around Taipei for our next visit.