Royal Seasons Hotel Beitou

Very unpleasant experience with reception staff on 6 May. Members of our group had to use the restroom urgently after we've already checked out. They refused to let us use an alternative restroom (the usual restroom was being used by another person for a very lengthy period of time). There was a long line waiting to use the restroom but the staff was not at all helpful and ignored our requests. It dampened our hotel experience.

This vintage hotel is awesome. I was staying in a deluxe room and this room has the access to a private hot bath. If you like a personal me-time when bathing, this place is suitable for you. They also provide free access shutter to or from nearby MRT and easily to book via phone. P.S. maybe some point of improvements, instead only allowing phone call to book the shutter bus, maybe can consider whatsapp, wechat, facebook and other social media that are commonly used by your guests. Nowadays, not many tourists are buying sim cards when travel.

There's free shuttle to / from Beitou Station upon early request. It's a 15 - 20 mins walk down hill from hotel to station or other restaurants and shopping area, shuttle bus from hotel required booking earlier which usually an hour in between until 9 or 10pm night time (if not mistaken). The room itself is clean and nice, bathroom attached with hot spring facility, but the water out from the tap is like normal tap water, i'm not sure whether that's really hot spring water or just normal water with high temperature only as seems like no difference. Shower head broken, water leaked all the way. Hotel staff are helpful and friendly. Didn't managed to try our their restaurants.