review-bg-image

Reviews from Guests

3.0/5

tripadvisor

46

Reviews

from real guests

Expatriateview

1

/

5

The worse hotel i have ever been in. A lot of black algea in bathroom, wall paper hanging loose, carpet schreded, but overall unclean and neglected. Not at all what is shown on internet. Bathroom ceiling at 1.90 m, shower at 1.60m. I am 1.96m tall. Breakfast is minimal asian. Smelly bed linen. Advise, dont go there. Enteance is poor snd hitel is above a commercial building.

cry_jc

3

/

5

Location: Couldn't be better. You are right beside the train station. A 15min walk to the next station and you have a whole load of food choices around the area. The back lanes of the hotel are also littered with small shops that sell food and other stuff. Very very convenient location. Check-in: Staff are very friendly and helpful. They provided excellent service. Room: Small. Pictures really don't portray how tiny the room is. Also, the room is extremely dirty. The couch looked extremely dusty with stains. We didn't dare to sit on it. I flipped the stool over and i saw a whole layer of dust underneath. Behind the TV was also caked with dust. The carpet looked quite gross also. However, if you don't go looking around, behind and under stuff, you wouldn't see the dust. I guess the room is quite old already.

161cecilial

1

/

5

It's shameful for this hotel to even advertise itself as such - I've seen better standards in many hostels and private homestays. The first room they showed us had such a pungent smoking odor that you couldn't even remain in the room. The same scent lingers in the corridors. Inside the room, everything was dirty. Everything. There's black mold growing in the shower and between the mirror and the sink. The walls are all stained, and when I wiped the nightstands with a towel, it came away black. There was a used and empty water bottle to greet us beside a full one. The ceilings are low and stooped, so take a care if you're claustrophobic. I wore shoes or slippers the entire time, and put a towel down on the floor before stepping into the shower. But really, even if the location is central, I couldn't ever recommend this hotel. If you want central, be prepared to pay a bit more. Otherwise the MRT is fast and affordable in Taipei, so book a bit outside of the main areas for better value. Staying at Eastern Star was an unhygienic and disgusting experience; I can't believe this hotel exists inside such an orderly and pleasant city.

Facilities Details

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dutch Spoken

Grocery Deliveries

Room Service

Air conditioning in public area

Special Diet Meals (upon request)

Daily Housekeeping

Dry Cleaning

Elevator

Croatian Spoken

Ironing Service

Laundry

Lockers

Smoke-free property

Hungarian Spoken

Adults Only

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Couples only

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Karaoke

Entertainment Staff

Discounts recommended for you

Get an exclusive discount and book now!

4 Available Room Types

Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
Business Room, 1 Queen Bed

Business Room, 1 Queen Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Air Conditioning

Air Conditioning

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Air Conditioning

Air Conditioning

Minibar

Minibar

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Business Double
Business Double
Business Double

Business Double

room-size-icon

24 Square Meter

Superior
Superior
Superior

Superior

room-size-icon

18 Square Meter

Hotel Details

generate-AIAI Summary

About Eastern Star Hotel

Eastern Star Hotel is a comfortable 3-star accommodation situated in Taipei, Taiwan. This hotel offers a welcoming atmosphere for travelers seeking a convenient and pleasant stay in the vibrant city. Its central location makes it an ideal choice for exploring the surroundings.


Services & Amenities at Eastern Star Hotel

Guests at Eastern Star Hotel enjoy free Wi-Fi, internet access, and Wi-Fi in public areas. The hotel offers ticketing and tour services, supported by multilingual staff speaking English, Chinese (Mandarin), and Japanese. Enhanced hygiene measures include virus-killing disinfectant, body temperature checks, cashless payment, daily disinfection of rooms and public areas, a doctor/nurse on standby, masked staff, and first-aid kits.


Location & Getting to Eastern Star Hotel

Eastern Star Hotel is situated on the 11th Floor at No. 209, Section 4, Zhongxiao East Road in the bustling Da'an district of Taipei, Taiwan. The hotel's central address provides convenient access for guests arriving by private transportation, with major roads in Taipei offering direct routes to the hotel.


Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

Grocery Deliveries

Room Service

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Lockers

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

All Spaces Non-Smoking (public and private)

Elevator

Heating

Family Rooms

Adults Only

Check-in [24-hour]

Couples only

Non-smoking Rooms

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Eastern Star Hotel

generate-AIAI Summary

1. Does Eastern Star Hotel offer free Wi-Fi?

Yes, Eastern Star Hotel provides free Wi-Fi for guests throughout the property.

2. What languages do the staff at Eastern Star Hotel speak?

The staff at Eastern Star Hotel are multilingual and speak English, Chinese (Mandarin), and Japanese.

3. Are there internet services available at Eastern Star Hotel?

Yes, Eastern Star Hotel offers internet access and Wi-Fi in public areas for guest convenience.

4. Does Eastern Star Hotel provide tour services?

Yes, Eastern Star Hotel offers both tour services and ticketing services to assist guests with their travel plans.

5. What health and safety measures are implemented at Eastern Star Hotel?

Eastern Star Hotel implements several health measures including daily room and public area disinfection, virus-killing disinfectant, body temperature checks, and staff wearing masks. A doctor/nurse is also on standby.

6. Is cashless payment accepted at Eastern Star Hotel?

Yes, Eastern Star Hotel provides a convenient cashless payment service for guests.

7. Does Eastern Star Hotel have a first-aid kit available?

Yes, a first-aid kit is available at Eastern Star Hotel for any immediate medical needs.

8. What is the star rating of Eastern Star Hotel?

Eastern Star Hotel is a comfortable 3-star hotel located in Taipei, Taiwan.

9. Where is Eastern Star Hotel located?

Eastern Star Hotel is located on Zhongxiao East Road in the Da'an district of Taipei, Taiwan.