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Reviews from Guests

4.0/5

tripadvisor

543

Reviews

from real guests

Carolynly

4

/

5

1. Delightful and varied breakfast spread. This was probably the number one thing I liked about the hotel 2. Super convenient location. Hotel side entrance (bakeshop) is literally in front of the train station exit. 3. Service was not too hospitable compared to that of hotels from neighboring countries. I think the service was a bit cold for Asian service standards. But it seems to be a business hotel so I think it is ok. It is not really catered for families. They prioritize efficiency, no issues with that. 4. Room was clean and spacious. 5. Will come back again :)

jcyt2022

5

/

5

It was nice and had everything I needed. The hotel even has its own MRT exit so very easy to find when taking the subway. Breakfast buffet had a good mix of Taiwanese and Western food. I’ve been told that the building is old, but the interior and room seemed upgraded and had a modern feel to me. Room was a good size for one person. Mini fridge was stocked every day with bottles of water and pop. I had a comfortable stay and found service to be great too. Staff were very helpful. Would stay here again!

pchnmain

5

/

5

I recently completed a stay at Brother Hotel. The hotel exceeded my expectations. Read on for the details forming my opinion. Booking :: I first tried to make a reservation on the hotel's website. But the hotel's website stated that rooms were not available for the dates requested. I was able to make a reservation using a travel aggregation website. I am not sure if this was a website issue, or if it was an inventory issue. Registration :: When I arrived, the registration process was easy and efficient. During my stay, I had a positive interaction with each team member I interacted with at the desk. Guest Services :: The front desk is capable of exchanging foreign currency. The rate is good, considering the convenience. And while individual rooms now have a safe, the cashier also has safe deposit services. Concierge :: I neglected to purchase an eSIM before leaving the airport. The young lady at the concierge desk was able to direct me to a mobile phone store (only a block away) which was able to offer me a 5-day plan. Room Quality :: I imagine that Brother Hotel sees high turnover; but housekeeping is doing an excellent job. The carpet was clean. The beds were comfortable; the sheets were clean, bright and crisp. I did not see "bumps or bruises" on the furniture. Towels were also clean and in very good condition. The bathroom is where you see the most wear and tear. But the bathroom was very clean. When you consider the era when the structure was built, the bathroom is reasonably sized. My room had a bathtub w/ shower; a sink; and a bidet type toilet. This hotel provides daily room maintenance. Location :: I used UBER, primarily; but the hotel doormen can easily get you a taxi. Also, this hotel is located at the junction of two MRT stations and numerous bus lines. General Facilities :: The hotel has several restaurants on premises. If you do not want to leave the premises, these offer good dining options. There is also a bakery store, a shop offering musubi, and a convenience / gift store. One of the restaurants I ate in was the "Chrysanthemum Room". The Chrysanthemum Room is a Japanese restaurant, located one floor down from the lobby. I ate a set meal, which offered a very nice selection of items--rolls, sushi, tempura, rice, soup, etc. A la carte sushi and sashimi is also available. "Plum Blossom Hall" (2nd Fl) is Cantonese restaurant, offering dim sum. I did not eat there; but I observed that it was always busy. When booking, consider including a breakfast plan :: While booking, I was offered the option purchasing a breakfast package with my reservation. A buffet breakfast was offered in "The Rose Room" (13th Fl). The foodstuff offered here was a medley of Western and Chinese food items. I found this a good option if you want to eat in quantity--or if you're simply undecided as to what you want to eat. The "Viola Restaurant" (1st Fl) offers a set plate western breakfast. I would describe it as more of a prix fixe breakfast, as you have list of selections you can choose from. It had been 30+ years since I last visited Taiwan. When my family would visit Taipei, we stayed at Brother Hotel. I knew the city had changed substantially; but I felt that staying at Brother Hotel would give me a point of reference, as I reacquainted myself with the city. It was a good choice.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Ironing Service

Ticket Service

Tours

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Italian Spoken

Alternative meal arrangement

Asian breakfast

French Spoken

German Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Grocery Deliveries

Suit Press

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Restaurant

Room Service

Danish Spoken

Greek Spoken

Estonian Spoken

Western breakfast

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Invoice provided

Laundry

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Entertainment Staff

10 Available Room Types

Deluxe Single Room
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room

Deluxe Single Room

room-size-icon

26 Square Meter

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Standard Single Room
Standard Single Room
Standard Single Room
Standard Single Room
Standard Single Room
Standard Single Room
Standard Single Room
Standard Single Room
Standard Single Room

Standard Single Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room

Triple Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Chinese cuisine in restaurant

Grocery Deliveries

Restaurant

Room Service

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Smoke-free property

Evening Entertainment

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Ironing Service

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Italian Spoken

French Spoken

German Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Heating

Non-smoking Rooms

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [free of charge]

Car park [on-site]