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Reviews from Guests

4.0/5

tripadvisor

50

Reviews

from real guests

R2739CEbrianc

1

/

5

My review of the Charming Castle Hotel: I had booked a non-refundable two-week stay through Expedia, but my experience was far from pleasant. During my stay, I encountered multiple issues. There were bugs coming out of the ceiling, and it was evident that the ceiling had structural damage, as evidenced by parts of it falling apart, which I captured in pictures. To add to my concerns, I discovered that the large mirror in the bathroom seemed to be a two-way mirror, revealing electrical wires when inspected with a flashlight. While I cannot confirm if it was a camera, this raised significant privacy concerns. Moreover, the overall condition of the hotel was subpar, with the entire floor reeking of cigarette smoke. Given the numerous problems and discomfort, I decided to check out after just five days out of the 16 I had initially paid for. Unfortunately, the hotel refused to refund any portion of my payment for the unused nights. Despite the financial loss, my well-being and peace of mind were more important, and I opted to leave. In light of the privacy concerns regarding the bathroom mirror, I believe it would be prudent for the local police department to investigate the possibility of hidden cameras in the hotel. My stay was far from satisfactory, and I would advise caution to anyone considering this hotel, even if it's priced as a one or two-star establishment.

danky89

4

/

5

Went on a new year's countdown holiday in Taipei back in December 2017 and had wanted to stay within the Ximending area (like everybody does). Unfortunately the hotels in that area were fully booked or were exorbitantly priced. We decided to book this hotel in view of its lower costs and were pleasantly surprised. It is just a train stop away from the Taipei main station and the property is about 10 to 15 minutes walk away from the station. It is also conveniently located in the midst of local f&b establishments as well as a convenience store right smack opposite. The room was satisfactory and clean for the price paid (albeit abit old fashioned) and there was even a built in sauna room within the toilet! All in all, if you are looking for a luxurious stay then perhaps it's not for you. However, you can expect good value for money if you are not fussy about living away from the hustle and bustle of XMD but yet, wanting to have a good base to explore the main city of Taipei itself. 3.5/5 in my opinion :)

TimothyGooch

5

/

5

Good hotel beds are comfortable. The staff is nice. Don't plan on checking in early. This hotel has a breakfast every morning and is fairly close to a few landmarks. About a mile and half from nearest MRT. But only a few hundred twd from Taiwan main station

Facilities Details

Breakfast service

Airport Shuttle (free)

Free Wifi

Internet

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Air conditioning in public area

Finnish Spoken

Daily Housekeeping

Dry Cleaning

Elevator

Laundry

Smoke-free property

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Physical distancing of at least 1 meter

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Icelandic Spoken

3 Available Room Types

Double
Double
Double

Double

room-size-icon

12 Square Meter

Electric Kettle

Electric Kettle

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Linens

Linens

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Ground floor available

Ground floor available

Sitting Area

Sitting Area

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Accessible by elevator

Accessible by elevator

Fire extinguisher

Fire extinguisher

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Internet [LAN]

Internet [LAN]

Non-smoking

Non-smoking

Shower

Shower

Room Assigned on Arrival
Room Assigned on Arrival
Room Assigned on Arrival

Room Assigned on Arrival

room-size-icon

16 Square Meter

Twin
Twin
Twin

Twin

room-size-icon

15 Square Meter

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Smoke-free property

Nightclub/DJ

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Dry Cleaning

Laundry

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Physical distancing of at least 1 meter

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Finnish Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Non-smoking Rooms