Overall Reviews

4.0/5

tripadvisor

1,971

Reviews

from real guests

Derrick1230

5

/

5

I had stayed at Le Meridian and wanted to check out The Sheraton Grand. The staff here are very well trained and speak English. I was pleasantly surprised by the friendliness of the staff and how...

TomH423

4

/

5

We stayed here for one night on our way back from a 10 day trip to Taiwan. This is a high volume hotel, very busy and so very impersonal. The location is OK, The room we were allocated was at the...

Mark A

5

/

5

Was at the executive lounge for tea . Served by a kind gentleman named Philip who has awesome service attributes. Showed proactiveness and was quick to attend to a request. Thank you Philip for the...

Facilities Details

Fitness Center

Sauna

Spa

Valet Parking

Bar

Bottle of water

Breakfast [buffet]

Breakfast [continental]

Breakfast service

Coffee shop

Full american breakfast

Grocery delivery

Restaurants

Room Service

Currency Exchange

Air conditioning in public area

Cash withdrawal

Concierge

Invoice provided

Laundry service

Luggage storage

Safety deposit boxes

Smoke-free property

Smoking area

Xerox/fax in business center

Family/child friendly

Family room

Kids club

Meeting/Banquet Facilities

Terrace

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Daily Housekeeping

Dry Cleaning

Ironing Service

English

Chinese [Mandarin]

Japanese

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet services

Wi-Fi in public areas

Facilities for Disabled Guests

Computer station

Steamroom

Swimming pool [outdoor]

Tours

Elevator

Golf course (within 3 km)

CCTV in common areas

CCTV outside property

Check-in/out [express]

Check-in/out [private]

Fire extinguisher

Front desk [24-hour]

Non-smoking Rooms

Safety/security feature

Security [24-hour]

Smoke alarms

Soundproof Rooms

Airport transfer

Car park [on-site]

Rental car

Nearby Location