Overall Reviews

4.0/5

tripadvisor

12,916

Reviews

from real guests

Steve B

5

/

5

We very much enjoyed our 3 night stay at the shangri-la Hotel. We stayed on a bed and breakfast basis, and the breakfast was particularly good. There was so much to choose from, such as Thai...

Kris B

4

/

5

Having stayed at this hotel over three times ( 4th visit) I have noticed changes. Firstly, do not book into the Kruntherp Wing. The rooms are now very dated and are a disappointment if you are a...

Greg S

5

/

5

We splurged and booked river facing rooms with balconies - and wow - so glad we did. What a treat to sit on the balconies and watch life go by. Truth be told, we didn't leave the property for two...

Facilities Details

Massage

Sauna

Outdoor Pool

Outdoor Pool (all year)

Fitness Center

Hot Tub

Spa

Free Parking

Valet Parking

Restaurant

Room Service

Bar

Snack Bar

Breakfast in the Room

A la carte breakfast

A la carte in restaurant

Alternative meal arrangement

Asian breakfast

Asian cuisine in restaurant

Breakfast [buffet]

Breakfast [continental]

Breakfast service

Buffet in restaurant

Chinese cuisine in restaurant

Coffee/tea in restaurant

Coffee shop

Desserts in restaurant

Full american breakfast

Happy hour

International cuisine in restaurant

Poolside bar

Restaurant breakfast

Restaurant dinner

Restaurant lunch

Restaurants

Room service [24-hour]

Salad in restaurant

Soup in restaurant

Western breakfast

Western cuisine in restaurant

Express Check-in/Check-out

Newspapers

Tour Desk

Concierge Service

Ticket Service

Private Check-in/Check-out

Currency Exchange

24-Hour Front Desk

Tennis Court

Table Tennis

Babysitting/Child Services

Air conditioning in public area

Audio-visual equipment for special events

Business facilities

Cash withdrawal

Concierge

Contactless check-in/out

Doorman

Food delivery

Gift/souvenir shop

Grooming service

Indoor venue for special events

Invoice provided

Laundry service

Luggage storage

Meetings

Meeting stationery

Outdoor venue for special events

Postal service

Projector/LED display

Safety deposit boxes

Salon

Seminars

Shops

Shrine

Smoke-free property

Smoking area

Wi-Fi for special events

Xerox/fax in business center

Babysitting service

Family/child friendly

Kids meal

Fax/Photocopying

Meeting/Banquet Facilities

Shops (on site)

Terrace

Shoeshine

Ironing Service

Daily Housekeeping

Dry Cleaning

Laundry

Anti-viral cleaning products

Body thermometer

Breakfast in room

Breakfast takeaway service

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Hygiene certification

Individually-wrapped food options

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

English

Chinese [Cantonese]

Chinese [Mandarin]

Japanese

Thai

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet [LAN]

Internet services

Wi-Fi in public areas

Facilities for Disabled Guests

VIP Room Facilities

Soundproof Rooms

Non-smoking Rooms

Air Conditioning

Wheelchair accessible

Body scrub

Body wrap

Computer station

Garden

Gym/fitness

Laptop/PC rental

On-site entertainment

Pool with view

Spa/sauna

Steamroom

Swimming pool

Swimming pool [outdoor]

Ticket services

Tours

Yoga room

Elevator

CCTV in common areas

CCTV outside property

Check-in/out [express]

Check-in/out [private]

Check-in [24-hour]

Exterior corridor

Fire extinguisher

Front desk [24-hour]

Safety/security feature

Security [24-hour]

Smoke alarms

Airport transfer

Car park [free of charge]

Car park [on-site]

Rental car

Taxi service

Nearby Location