The Grand Sathorn Hotel

3.0 / 5

•

88 Jaras Wieng Road, Silom, Bang Rak, Bangkok, Thailand 10500

Reviews from Guests

3.0/5

607

Reviews

from real guests

tmarieb2025

I booked The Grand Sathorn Bangkok Hotel because it was advertised as a 4-star property. Unfortunately, the room I was given was nowhere near the standard I expected from that rating and looked nothing like the impression created by the hotel’s online photographs. I checked in and was immediately disappointed by the condition of the room. The furnishings were extremely dirty and poorly maintained. The sofas were heavily stained, ripped, worn, and appeared not to have been properly cleaned. The bedding and chairs were visibly stained. The walls had holes, scuff marks, peeling wallpaper, and significant cosmetic damage. The flooring was warped, peeling, and uneven, with deteriorating caulking throughout the room. The television had such poor reception that most channels were essentially unwatchable. The room also had an unattractive view that did not match the impression created by the hotel’s marketing. There also appeared to be mold in the room. I have a severe mold allergy, and after sleeping in the room I woke up with significant nasal congestion and burning, which was extremely concerning to me. ⚠️ The biggest issue was the significant difference between what was advertised and what I actually received. The online photographs present a much more modern and well-maintained property, while the actual room I was given was old, worn, dirty, and in serious need of maintenance. I photographed the condition of the room and documented these issues. I went to the front desk and asked to be moved to another room. The staff member told me he was unable to move me and that I would need to speak with management. I subsequently wrote to management explaining the condition of the room, included my concerns and photographs, and requested a full refund. Management never responded to me. The condition of the room, the disparity between the advertising and the actual property, and the complete lack of response from management made this an extremely disappointing experience. I would strongly recommend reading the reviews carefully and seeing recent photos before booking this hotel. It appears all online pictures are AI and/or heavily photoshopped.🚨

fcojavierc456

Quite a central hotel, near the river and the most visitable sites in the city; the room they gave us was an apartment type, quite spacious. On the rooftop it had a pool and a lounge chair area that was very nice. The breakfast buffet was a bit scarce for a four-star hotel, but as I have said on other occasions, for me, a coffee and something to dip is enough.

APV119

This hotel is in a run-down, worn-out building. The photos on the international booking websites are 20-years old, do not reflect the actual status of the property.

Facilities Details

Buffet-Style Restaurant

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Restaurant

24-Hour Front Desk

Outdoor Pool

Non-smoking Rooms

Fax/Photocopying

Daily Housekeeping

Room Service

Concierge Service

Breakfast in the Room

English Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Golf course [on-site]

Ironing Service

Pool with view

Swimming pool

Swimming pool [outdoor]

Anti-viral cleaning products

Cashless payment service

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Elevator

Invoice provided

Laundry

Lao Spoken

Meeting stationery

Outdoor venue for special events

Projector/LED display

Lithuanian Spoken

Smoke-free property

Terrace

Wi-Fi for special events

Hungarian Spoken

Latvian Spoken

Game Room

Nightclub/DJ

Room decorations

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Fire extinguisher

A la carte breakfast

Safety deposit boxes

Restaurant breakfast

Food delivery

Kids meal

Soup in restaurant

Restaurant dinner

Seminars

Smoke detector

CCTV in common areas

Restaurant lunch

Xerox/fax in business center

Coffee/tea in restaurant

International cuisine in restaurant

Salad in restaurant

Audio-visual equipment for special events

Business Center

Desserts in restaurant

Coffee shop

Individually-wrapped food options

Safety/security feature

Meetings

Buffet-Style Restaurant

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Designated Smoking Area

Restaurant

24-Hour Front Desk

Outdoor Pool

Non-smoking Rooms

Fax/Photocopying

Daily Housekeeping

Room Service

Concierge Service

Breakfast in the Room

English Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Golf course [on-site]

Ironing Service

Pool with view

Nearby Location

Street Cat Mural

30 m

Street Art - WKM, 2018

258 m

Bang Rak Bazaar

343 m

BTS Saphan Taksin

378 m

BTS Surasak

409 m

Sathorn Church

158 m

Sathon Canal Art

326 m

Saphan Taksin Public Park

339 m

Lerdsin Transgender Center

342 m

Lerdsin Hospital

370 m

Masjid Ban U

387 m

Bangkok Fashion Outlet

430 m

Rajamangala University of Technology Krungthep

459 m

Jewelry Trade Center Thailand

537 m

Oriental Pier (Ferry)

662 m

10 Available Room Types

Executive Suite

63 Square Meter

Tea/Coffee Maker

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Slippers

Cable Channels

Sofa

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

City view

Towels

Dining Table

Upper floors accessible by elevator

Private bathroom

Accessible by elevator

Accessible by stairs

Baby cot (upon request)

Bathtub

Wardrobe/Closet

Daily housekeeping

Fire extinguisher

Fitness club privileges

Free bottled water

Individual air conditioning

Safe

Interconnecting Room(s) Available

Linens

Minibar

Non-smoking

Safety/security feature

Sitting Area

Sleep comfort items

Smoke detector

Trash cans

Free Wifi

Window

Mirror

Carpeted

Hardwood/Parquet floors

Smoking allowed

Kids shampoo

Toiletries

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Dishwasher

Fold-up bed

Openable window

Executive Room

60 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Slippers

Cable Channels

Carpeted

Sofa

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

City view

Towels

Dining Table

Upper floors accessible by elevator

Private bathroom

Accessible by elevator

Accessible by stairs

Baby cot (upon request)

Bathtub

Wardrobe/Closet

Daily housekeeping

Fire extinguisher

Fitness club privileges

Free bottled water

Individual air conditioning

Safe

Interconnecting Room(s) Available

Linens

Non-smoking

Safety/security feature

Sitting Area

Sleep comfort items

Smoke detector

Trash cans

Free Wifi

Window

Mirror

Dressing room

Smoking allowed

Kids shampoo

Toiletries

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Deluxe Double or Twin Room

43 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Slippers

Cable Channels

Sofa

View

Electric Kettle

Towels/Sheets (extra fee)

City view

Towels

Upper floors accessible by elevator

Private bathroom

Non-smoking

Junior Suite

60 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Slippers

Cable Channels

Sofa

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

City view

Towels

Dining Table

Upper floors accessible by elevator

Private bathroom

Accessible by elevator

Accessible by stairs

Baby cot (upon request)

Bathtub

Wardrobe/Closet

Daily housekeeping

Fire extinguisher

Fitness club privileges

Free bottled water

Individual air conditioning

Safe

Interconnecting Room(s) Available

Linens

Non-smoking

Safety/security feature

Sitting Area

Sleep comfort items

Smoke detector

Trash cans

Free Wifi

Window

Mirror

Blackout curtains

Microwave

Ironing Facilities

Smoking allowed

Kids shampoo

Toiletries

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Dishwasher

Fold-up bed

Openable window

Presidential Suite

103 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Slippers

Cable Channels

Carpeted

Sofa

View

Dining Area

Electric Kettle

Towels/Sheets (extra fee)

City view

Towels

Dining Table

Upper floors accessible by elevator

Private bathroom

Hotel Details

AI Summary

About The Grand Sathorn Hotel

The Grand Sathorn Hotel is a distinguished 4-star accommodation located in the vibrant Sathorn area of Bangkok, Thailand. This hotel offers a comfortable and inviting atmosphere for both business and leisure travelers, providing a pleasant stay in the heart of the city. Guests can expect a blend of modern comfort and convenient access to local attractions and business centers.

Services & Amenities at The Grand Sathorn Hotel

Guests at The Grand Sathorn Hotel can enjoy a range of amenities including free Wi-Fi, air conditioning, and a restaurant. The hotel also provides free parking, a 24-hour front desk, and an outdoor swimming pool. Other conveniences include meeting/banquet facilities, non-smoking rooms, fax/photocopying service, daily housekeeping, room service, concierge service, and breakfast in the room. Family rooms are available, and the multilingual staff speaks English and Thai. Guests also benefit from internet access and Wi-Fi in public areas.

Location & Getting to The Grand Sathorn Hotel

The Grand Sathorn Hotel is conveniently situated at 88 Charoen Wiang Road in the bustling Silom-Bang Rak district of Bangkok, Thailand. This prime location offers easy access to major roads, connecting guests to various parts of the city. Travelers can reach the hotel via private transportation or utilizing Bangkok's extensive public transport network, with many landmarks nearby in this dynamic area.

Facilities Details

Pool and Spa

Outdoor Pool

Fitness Center

Parking and Transportation

Free Parking

Airport Shuttle (free)

Food & Drink

Restaurant

Room Service

Breakfast in the Room

Buffet-Style Restaurant

Special Diet Meals (upon request)

A la carte breakfast

Restaurant breakfast

Soup in restaurant

Restaurant dinner

Restaurant lunch

Coffee/tea in restaurant

International cuisine in restaurant

Salad in restaurant

Desserts in restaurant

Coffee shop

Front Desk Services

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Invoice provided

Meeting stationery

Outdoor venue for special events

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Nightclub/DJ

Safety deposit boxes

Food delivery

Kids meal

Seminars

Xerox/fax in business center

Audio-visual equipment for special events

Meetings

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Common Areas

Terrace

Game Room

Cleaning Services

Daily Housekeeping

Ironing Service

Anti-viral cleaning products

Cashless payment service

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Laundry

Individually-wrapped food options

Languages Spoken

English Spoken

Thai Spoken

Korean Spoken

Italian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Finnish Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Family Rooms

Garden

Golf course [on-site]

Pool with view

Swimming pool

Swimming pool [outdoor]

Elevator

Designated Smoking Area

Room decorations

Security [24-hour]

Car park [free of charge]

Fire extinguisher

Smoke detector

CCTV in common areas

Safety/security feature

Frequently Asked Questions About The Grand Sathorn Hotel

AI Summary

1. Does The Grand Sathorn Hotel offer free Wi-Fi?

Yes, free Wi-Fi is available at The Grand Sathorn Hotel.

2. Is parking available at The Grand Sathorn Hotel?

Yes, The Grand Sathorn Hotel provides free parking for guests.

3. Does The Grand Sathorn Hotel have a restaurant?

Yes, there is a restaurant available at The Grand Sathorn Hotel.

4. Is there an outdoor swimming pool at The Grand Sathorn Hotel?

Yes, The Grand Sathorn Hotel features an outdoor swimming pool.

5. What languages do the staff speak at The Grand Sathorn Hotel?

The staff at The Grand Sathorn Hotel speak English and Thai.

6. Are family rooms available at The Grand Sathorn Hotel?

Yes, The Grand Sathorn Hotel offers family rooms.

7. Does The Grand Sathorn Hotel provide room service?

Yes, room service is available at The Grand Sathorn Hotel.

8. Is breakfast available in the room at The Grand Sathorn Hotel?

Yes, breakfast in the room is provided at The Grand Sathorn Hotel.

9. What are the front desk hours at The Grand Sathorn Hotel?

The Grand Sathorn Hotel offers a 24-hour front desk service.