Gateway Hotel Pratunam

3.0 / 5

•

122/19 Phaya Thai Road, Thanon Phetchaburi, Ratchathewi, Bangkok, Thailand 10400

Reviews from Guests

3.0/5

107

Reviews

from real guests

407betinar

The street leading to the “hotel” is not even passable by car, so good luck dragging your luggage. Upon arriving, we were greeted by a foul stench in the hallways—a mix of durian and curry or something. The room? Even worse. The sheets had blood stains, the bidet was covered in mold, and the air conditioning barely worked, making the room warm. To top it off, the freezer has a solid block of ice that is not defrosted and the toilet seat is wobbly. I wouldn’t stay here again if it were free. Do yourself a favor and book literally anywhere else. We complained, and while they did change the sheets, the damage is already done.

MayaMarriot

check in and check out was ok. i want to early check in but the staff do want to give us the small room which i dont want. i didnt try the breakfast there as there's pork for muslim travelers. our room was twin size bed and it is quite big. the water pressure is a bit slow but it is alright with us. few muslim small restaurant around that area. which is excellent. easy access to market. and worth every money i spend. but just the flooring is a bit dirty and my pillow sheet got stain. and plus a very good aircond which makes the room chill after the hot n tiring day

W9024PSmichelles

This hotel staff so bad attitude,we book that hotel via Agoda ,once we check in at counter i let her know my booking no ,then she reply me at loud voice say "no need give booking no i already know" then she very angry that let me know kids over 6 years old got charges 700baht per kids ,and say like fighting take a passport come i want check how many kids need to charges and i really not happy to see that bad attitude then i ask why got charges because im not understand she voice start loud then before then i say if i cancel this booking she reply me can but no refurn after this i discuss with my family see how then she start need to fight and loud say want call police to come ...i really dont understand why the management of hotel can give staff do like this ...i know if any hotel got different rule we must paid but nice to talk we can accept ....right really not happy once meet this hotel staff like this bad services,bad attitude ,bad face no smile (dark face),bad services in this hotel,staff like pick a fight ..after we quarrel we pay already then staff also no inform where to take a breakfastand also wifi password...if we asking any question she just throw that policy card and ask we read own ....stupid when meet guy like this bad..... on night we call operator for borrow hair dryer he say housekeeping go back already and askme dry your hair tomorow very bad services.at room 209 and 210 air conditioner not cold at all The staff no rule,no manners ,no helpful ,show very proud,strong talk,very bad service .

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Dry Cleaning

Non-smoking Rooms

Daily Housekeeping

Fax/Photocopying

Concierge Service

24-Hour Front Desk

Room Service

Laundry

Restaurant

English Spoken

Thai Spoken

Wi-Fi in public areas

Massage

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Full american breakfast

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Hebrew Spoken

Elevator

Hungarian Spoken

Security [24-hour]

Norwegian Spoken

Xerox/fax in business center

Doorman

Car Rental

Wheelchair accessible

Luggage storage

Business Center

Facilities for Disabled Guests

Convenience Store (on site)

Safety deposit boxes

Coffee shop

Individually-wrapped food options

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Dry Cleaning

Non-smoking Rooms

Daily Housekeeping

Fax/Photocopying

Concierge Service

24-Hour Front Desk

Room Service

Laundry

Restaurant

English Spoken

Thai Spoken

Wi-Fi in public areas

Nearby Location

Thewarat Market

67 m

Indra Shrine

218 m

Ratchaprarop Railway Station

289 m

ARL Ratchaprarop

295 m

BJYXSZDArt (Street Art)

537 m

DD HOUSE MARKET

73 m

Sunday Market

81 m

Somprasong4 Church of Christ

245 m

Phyathai 1 Hospital

251 m

Bangkok Church

350 m

Embassy of Indonesia

460 m

Airport Rail Link Phaya Thai

571 m

BTS Phaya Thai

696 m

Dr.Orawan Medical Center

705 m

Centara Grand & Bangkok Convention Centre at Central World

722 m

Discounts recommended for you

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10 Available Room Types

Deluxe Double Room

Non-smoking

Soundproof

Room service [24-hour]

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Hair dryer

Sleep comfort items

Toilet

Shower

Toiletries

Private bathroom

Free Toiletries

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Accessible by elevator

Adapter

Bathtub

Blackout curtains

Electric Kettle

Fire extinguisher

Individual air conditioning

Safe

Ironing Facilities

Refrigerator

Safety/security feature

Cable Channels

Separate shower/bathtub

Smoke detector

Socket near the bed

Tile/Marble floor

Trash cans

Wifi (Surcharge)

Hardwood/Parquet floors

Deluxe Room

25 Square Meter

Shower

Air Conditioning

Refrigerator

Free Toiletries

Toilet

Cable Channels

Private bathroom

Accessible by elevator

Adapter

Bathtub

Blackout curtains

Wardrobe/Closet

Electric Kettle

Fire extinguisher

Free bottled water

Hair dryer

Individual air conditioning

Safe

Ironing Facilities

Minibar

Non-smoking

Safety/security feature

Separate shower/bathtub

Smoke detector

Socket near the bed

Soundproof

Telephone

Tile/Marble floor

Towels

Trash cans

Wifi (Surcharge)

Free Wifi

Hardwood/Parquet floors

Deluxe Twin Room

Non-smoking

Soundproof

Room service [24-hour]

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Hair dryer

Sleep comfort items

Toilet

Shower

Toiletries

Private bathroom

Free Toiletries

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Free bottled water

Superior Room

20 Square Meter

Shower

Air Conditioning

Refrigerator

Free Toiletries

Toilet

Cable Channels

Private bathroom

Non-smoking

Accessible by elevator

Adapter

Bathtub

Blackout curtains

Wardrobe/Closet

Electric Kettle

Fire extinguisher

Free bottled water

Hair dryer

Individual air conditioning

Safe

Ironing Facilities

Minibar

Safety/security feature

Separate shower/bathtub

Smoke detector

Socket near the bed

Soundproof

Telephone

Tile/Marble floor

Towels

Trash cans

Wifi (Surcharge)

Free Wifi

Hardwood/Parquet floors

Deluxe Double

20 Square Meter

Accessible by elevator

Adapter

Air Conditioning

Bathtub

Blackout curtains

Wardrobe/Closet

Electric Kettle

Fire extinguisher

Free bottled water

Hair dryer

Individual air conditioning

Safe

Free Wifi

Ironing Facilities

Minibar

Non-smoking

Private bathroom

Refrigerator

Safety/security feature

Cable Channels

Shower

Smoke detector

Socket near the bed

Soundproof

Telephone

Tile/Marble floor

Free Toiletries

Towels

Trash cans

Wifi (Surcharge)

Hardwood/Parquet floors

Mirror

Daily housekeeping

Desk

Interconnecting Room(s) Available

Sitting Area

Separate shower/bathtub

Hotel Details

AI Summary

About Gateway Hotel Pratunam

Gateway Hotel Pratunam is a comfortable 3-star hotel located in the bustling Pratunam area of Bangkok, Thailand. This inviting accommodation provides a welcoming atmosphere for travelers exploring the vibrant capital city. Guests can enjoy a convenient base for their adventures, surrounded by a lively urban environment and close to various attractions in Bangkok.

Services & Amenities at Gateway Hotel Pratunam

Gateway Hotel Pratunam offers a variety of facilities and services for a pleasant stay. Guests can enjoy amenities such as a bar, air conditioning, a smoking area, and non-smoking rooms. Services include dry cleaning, daily housekeeping, fax/photocopying service, concierge service, and a 24-hour front desk. Room service and an on-site restaurant are available for dining. The hotel provides free Wi-Fi, internet access, and Wi-Fi in public areas. For relaxation, there are massage services and a spa. Families will appreciate the kids' club, and staff are available who speak English and Thai.

Location & Getting to Gateway Hotel Pratunam

Gateway Hotel Pratunam is conveniently situated at 122/19 Phayathai Road, Thanon Phetchaburi, in the vibrant Ratchathewi district of Bangkok, Thailand. Its prime location in the Pratunam area offers easy access to the city's main thoroughfares, making it reachable by various public and private transportation options. Guests can easily connect to major roads to explore Bangkok.

Facilities Details

Pool and Spa

Massage

Spa

Parking and Transportation

Airport Shuttle (free)

Car Rental

Food & Drink

Bar

Room Service

Restaurant

Asian breakfast

Buffet-Style Restaurant

Full american breakfast

Special Diet Meals (upon request)

Breakfast service

Coffee shop

Front Desk Services

Concierge Service

24-Hour Front Desk

Currency Exchange

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Family/child friendly

Xerox/fax in business center

Doorman

Luggage storage

Safety deposit boxes

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Convenience Store (on site)

Cleaning Services

Dry Cleaning

Daily Housekeeping

Laundry

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Temperature check for guests and staff

Individually-wrapped food options

Languages Spoken

English Spoken

Thai Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Designated Smoking Area

Non-smoking Rooms

All Spaces Non-Smoking (public and private)

Elevator

Family Rooms

Security [24-hour]

Wheelchair accessible

Facilities for Disabled Guests

Check-in [24-hour]

Frequently Asked Questions About Gateway Hotel Pratunam

AI Summary

1. Does Gateway Hotel Pratunam offer free Wi-Fi?

Yes, Gateway Hotel Pratunam provides free Wi-Fi for its guests.

2. Is there a restaurant at Gateway Hotel Pratunam?

Yes, Gateway Hotel Pratunam features an on-site restaurant for guests to enjoy.

3. Does Gateway Hotel Pratunam have a 24-hour front desk?

Yes, Gateway Hotel Pratunam offers a 24-hour front desk service.

4. Are non-smoking rooms available at Gateway Hotel Pratunam?

Yes, non-smoking rooms are available at Gateway Hotel Pratunam.

5. Does Gateway Hotel Pratunam have a spa or offer massage services?

Yes, Gateway Hotel Pratunam provides both massage services and a spa for guests.

6. What languages do the staff speak at Gateway Hotel Pratunam?

The staff at Gateway Hotel Pratunam speak English and Thai.

7. Is room service available at Gateway Hotel Pratunam?

Yes, room service is available for guests at Gateway Hotel Pratunam.

8. Does Gateway Hotel Pratunam have a kids' club?

Yes, Gateway Hotel Pratunam features a kids' club for younger guests.