Triple Palms House

To be honest, we had low expectations after booking a 5 night stay at Triple Palms. Even Google Maps says "Unassuming rooms for up to 6 guests in a straightforward Old City B&B". It sounded cheap and cheerful though and actually, as it turned out, was the perfect accommodation for us. For starters, the staff couldn't have been more helpful. We booked via Hotels.com and the description of the room was not correct. There was no balcony and our Family Room didn't have 2 interconnected rooms, but just one. The staff told us we would've had to book the Deluxe Family Room (which wasn't available on Hotels.com). The check-in guy must've seen my face, confused and disappointed, as he came up 5mins later to unlock the door to the other room - for no extra fee! I was so grateful as this gave us two bedrooms and two bathrooms to spread out whilst we were both getting over jetlag the next few days. The beds were huge and had very comfortable mattresses, both bathrooms were spotless and had lovely hot showers. Next perk was the cleaning. I loathe places that force you to go through daily cleaning and check up on you if you have the DND sign out to avoid the unneccesary daily change of towels or replacement of half-used shower gel bottles. We always keep our room very clean and the only thing we really needed was for the trash to be collected. The policy at Triple Palms is that you actively need to hang out the sign if you want your room to be cleaned!This made for such an enjoyable stay and the cleaners did a fantastic job + were super friendly. Location-wise this place is perfect as other reviewers have mentioned. The north-east area in the Old City was a great place and anything a traveller could possibly desire was at our doorstep. We loved the breakfasts at Mild (opposite the hotel), sundowner cocktails & craft beers at Oasis Rooftop Bar, dinner in 18 Cottage or By Hand Pizza and many others. You can't go wrong here. On our last day we had to check out at 5am due to a very early flight. We were told to simply leave the keys in the room. I appreciated that trust, considering that they don't take any deposits like the majority of places do in Thailand. The staff organised us airport transfer for THB 350 and the driver was waiting for us at 4:50 with a smile. I can't fault anything and will definitely stay there again next time we're in Chiang Mai (and this time we'll book the right room :))

We stayed a few nights here and felt the location was perfect for checking out the old city. The room was clean and spacious, there was hot water downstairs for tea and coffee whenever you wanted, bottled water was provided (if asked for) each day. The only downside I'd say were the staff, they weren't very friendly and often sat around outside by the hot water dispenser but wouldn't even say hello if you came by so it was a bit awkward. I kind of felt like I was imposing as a guest there. But other than that it was a nice little place!

Booked here last minute and it was wonderful! In the old town so was close to everything. Really nice room, it was well big enough for the both of us. Bed was comfortable and the air con worked really well. Bathroom was good, shower took a while to drain but it got there eventually. Only way to improve is to tell us how to work the safe (we just couldn’t figure it out) and after our first night we forgot to ask haha! Would stay again!