Palm Paradise Resort

2.0 / 5

•

165 M.3 Ao Nang Beach, Ao Nang, Muang Krabi, Krabi, Thailand 81000

Reviews from Guests

2.0/5

Reviews

from real guests

76zelala

Our stay at Palm Paradise Resort was extremely disappointing. We stayed for 6 nights and the hotel was poorly maintained and far below an acceptable standard. Bed sheets and towels were not changed unless we specifically asked for it, and the towels we received had stains and did not feel clean. There were also stains on the sofa and bed sheets when we arrived, and a lamp in the room was broken and never fixed. The hygiene was very concerning. Cups and glasses were not replaced but only rinsed with tap water, and after using them one of us became sick. The pool area was also very dirty, with trash floating in the water. The metal sunbeds with thin mattresses were extremely uncomfortable. The bathroom was in very poor condition with stains, leaking water and a lot of rust. The beds were also very uncomfortable — you could clearly feel the metal springs through the mattress. Overall, this hotel feels neglected and unhygienic. We would not recommend this hotel to anyone and we will definitely never stay here again.

I1294IAsandriner

Catastrophic, we arrived for a four-day stay. We stayed there barely two hours so much that the place was very dirty zero reception the hotel level is very very dirty and I think to be weak especially to flee, false advertising.

dylandT2053KG

I would probably only get an automatic response from the owner or manager, but whatever... Where to start? The welcome first: rough and cold. Employees who were surely poorly paid, despite their workplace — with the exception of the young man at the reception in the evening, who was very pleasant. The condition of the rooms then: rust, mold, unsanitary, dirt, broken or patched equipment... and so on. After just one night, we immediately requested a change of room. A last-minute hotel change would have been complicated, and a refund probably unimaginable. We were then “outclassed”. Very good... It must have been the least of the worst of what the establishment offers. I will not even linger on the pool, in a state of dilapidation near the end of life. Despite this, we were nevertheless entitled to: • an insect in the bed, • a cleaning that was absolutely never done (despite the daily passage of the cleaning team at our request), • a bathroom and toilets where hygiene remains very seriously deplorable. Anyway, run. It’s a shame considering the price we paid (60€ a night) — and still, for 10 baht a night, we don’t welcome guests in such conditions. I’ve done a lot of hotels, guesthouses, etc., but here it’s unheard of. The photos are completely inconsistent with the actual state of disrepair of the entire establishment. Finally, at no time did the manager or the owner deign to show the tip of his nose.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Laundry

Packed Lunches

Currency Exchange

Massage

Tour Desk

Fax/Photocopying

Karaoke

Outdoor Pool

Terrace

Babysitting/Child Services

Non-smoking Rooms

24-Hour Front Desk

Room Service

Dry Cleaning

Restaurant

Breakfast in the Room

English Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Shared stationery removed

Staff trained in safety protocol

VIP Room Facilities

Alternative meal arrangement

Shops (on site)

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Daily Housekeeping

Heating in public area

Ironing Service

Hungarian Spoken

Business Center

Nightclub/DJ

Icelandic Spoken

Car park [free of charge]

Norwegian Spoken

Xerox/fax in business center

Bicycle parking

Concierge Service

Fire extinguisher

Car Rental

Luggage storage

Swimming pool [kids]

Smoke detector

Bottle of water

CCTV in common areas

Billiards

Safety deposit boxes

Daily disinfection in common areas

Swimming pool [indoor]

Food delivery

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Laundry

Packed Lunches

Currency Exchange

Massage

Tour Desk

Fax/Photocopying

Karaoke

Outdoor Pool

Terrace

Babysitting/Child Services

Non-smoking Rooms

24-Hour Front Desk

Room Service

Dry Cleaning

Restaurant

Nearby Location

Tourist Information

412 m

Krabi Snake Park

465 m

Night Market Place Krabi

727 m

Krabi Resort Beach

1.01 km

Hat Noppharat Thara-Mu Ko Phi Phi National Park

2.26 km

Krabi Provincial Field Hospital

492 m

R.S Viewpoint

497 m

Sculpture of Clams

707 m

Masjid Al-Aman (Ban Khlong Haeng)

797 m

Klong Haeng Saturday Market

865 m

Ao Nang Landmark Night Market

876 m

Aonang Medical Clinic, Krabi

1.34 km

Aonang Al-Munuawarah Mosque

1.58 km

Pai Plong Beach

2.44 km

Ao Nang Goat Farm

2.49 km

10 Available Room Types

Palm Garden Villa

29 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Desk

Free Toiletries

Toilet

Slippers

Satellite Channels

Cable Channels

Sofa

View

Private bathroom

Blackout curtains

Daily housekeeping

DVD/CD player

Exterior corridor

Free bottled water

Safe

Non-smoking

Free Wifi

Towels

Window

Sleep comfort items

Fold-up bed

Bathtub or Shower

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Bathtub

Electric Kettle

Sitting Area

Mirror

Separate shower/bathtub

Linens

Wardrobe/Closet

Palm Twin Villa

29 Square Meter

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Desk

Free Toiletries

Toilet

Slippers

Satellite Channels

Cable Channels

Sofa

View

Private bathroom

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

DVD/CD player

Exterior corridor

Free bottled water

Safe

Non-smoking

Free Wifi

Mirror

Towels

Sitting Area

Window

Baby cot (upon request)

Sleep comfort items

Fold-up bed

Bathtub or Shower

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Bathtub

Electric Kettle

Palm Suite

60 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Kitchenette

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Desk

Free Toiletries

Fan

Toilet

Slippers

Satellite Channels

Cable Channels

Sofa

View

Dining Area

Kitchenware

Private bathroom

Blackout curtains

Daily housekeeping

DVD/CD player

Exterior corridor

Free bottled water

Safe

Non-smoking

Free Wifi

Towels

Window

Sleep comfort items

Fold-up bed

Bathtub or Shower

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Bathtub

Electric Kettle

Sitting Area

Palm Deluxe

Free Wifi

Towels

Sleep comfort items

Non-smoking

Fold-up bed

Free Toiletries

Slippers

Private bathroom

Bathtub or Shower

Hair dryer

Daily housekeeping

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Desk

Free bottled water

Room service [24-hour]

Balcony/Terrace

Bathrobes

Bathtub

Electric Kettle

Safe

Minibar

Refrigerator

Cable Channels

Sitting Area

Shower

Sofa

Telephone

Palm Deluxe Double or Twin Room

42 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Desk

Free Toiletries

DVD/CD player

Toilet

Slippers

Satellite Channels

Cable Channels

Sofa

View

Private bathroom

Hotel Details

AI Summary

About Palm Paradise Resort

Palm Paradise Resort is a welcoming 3-star resort located in the beautiful Ao Nang area of Krabi, Thailand. Offering a relaxed and comfortable atmosphere, this resort is an ideal choice for travelers seeking a tranquil escape. Guests can enjoy a pleasant stay surrounded by the natural charm of Krabi.

Services & Amenities at Palm Paradise Resort

Palm Paradise Resort provides a range of facilities and services designed for a comfortable stay. Guests can enjoy free Wi-Fi, an outdoor swimming pool, and a restaurant. The resort also offers a bar, 24-hour front desk, room service, laundry service, dry cleaning, and currency exchange. Additional amenities include massage service, a tour desk, meeting/banquet facilities, karaoke, a terrace, and babysitting service. Non-smoking rooms are available, alongside a designated smoking area, packed lunches, heating, and fax/photocopying services.

Location & Getting to Palm Paradise Resort

Palm Paradise Resort is situated in Ao Nang, a renowned area in Krabi, Thailand, known for its stunning limestone cliffs and beautiful beaches. The resort offers convenient access to the natural attractions and vibrant local life of Krabi. Travelers can reach the area via various local transportation options, connecting to Krabi's main transport hubs and points of interest.

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Hot Tub

Parking and Transportation

Free Parking

Car Rental

Food & Drink

Packed Lunches

Bar

Room Service

Restaurant

Breakfast in the Room

Alternative meal arrangement

Special Diet Meals (upon request)

Breakfast service

Bottle of water

Front Desk Services

Currency Exchange

Tour Desk

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Karaoke

Babysitting/Child Services

Air conditioning in public area

Heating in public area

Family/child friendly

Nightclub/DJ

Xerox/fax in business center

Luggage storage

Swimming pool [kids]

Safety deposit boxes

Food delivery

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Dry Cleaning

Anti-viral cleaning products

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Shared stationery removed

Staff trained in safety protocol

Daily Housekeeping

Ironing Service

Daily disinfection in common areas

Languages Spoken

English Spoken

Thai Spoken

Finnish Spoken

Hungarian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Heating

Non-smoking Rooms

Designated Smoking Area

Air Conditioning

Garden

Swimming pool

Swimming pool [outdoor]

Tours

VIP Room Facilities

Car park [free of charge]

Bicycle parking

Fire extinguisher

Family Rooms

Smoke detector

CCTV in common areas

Billiards

Swimming pool [indoor]

Frequently Asked Questions About Palm Paradise Resort

AI Summary

1. Does Palm Paradise Resort offer Wi-Fi?

Yes, Palm Paradise Resort provides free Wi-Fi access for guests.

2. Does Palm Paradise Resort have a swimming pool?

Yes, guests can enjoy an outdoor swimming pool at Palm Paradise Resort.

3. Is there a restaurant at Palm Paradise Resort?

Yes, Palm Paradise Resort features a restaurant for guests to dine.

4. Are laundry services available at Palm Paradise Resort?

Yes, Palm Paradise Resort offers laundry service and dry cleaning.

5. Does Palm Paradise Resort have a 24-hour front desk?

Yes, the resort operates a 24-hour front desk for guest convenience.

6. Can guests get a massage at Palm Paradise Resort?

Yes, massage service is available at Palm Paradise Resort.

7. Does Palm Paradise Resort provide babysitting services?

Yes, babysitting service is offered at Palm Paradise Resort.

8. Are there non-smoking rooms at Palm Paradise Resort?

Yes, non-smoking rooms are available at Palm Paradise Resort.

9. Does Palm Paradise Resort have a bar?

Yes, Palm Paradise Resort features a bar.

10. Can I exchange currency at Palm Paradise Resort?

Yes, currency exchange services are available at the resort.