Blue Andaman Lanta Resort

Blue Andaman Koh Lanta is beautifully located right on the beach and is a wonderful place to watch sunsets. The beachside setting is truly the highlight of the property. Our room was spacious, though a few maintenance issues could be improved. The furniture in front of the mirror was broken (not a major issue), the toilet seat was loose and uncomfortable, and the handheld shower was quite small for the price paid. Fixing these details would make the stay much better. The best part of our stay was the staff members Nid and Tee at reception, and Nui from housekeeping. They were always smiling, professional, and eager to help. Their kindness really stood out. Unfortunately, our experience with Sam at reception was very different. On several occasions he appeared disengaged, often looking at his phone while we were speaking. One evening when we briefly asked about a nearby dustbin while rushing to catch the sunset, he raised his voice and told us to go back to our room and pointed out the dustbin under a nearby tree. The tone felt unnecessarily aggressive for a simple question. On another occasion, when our water had not been replaced, we were asked to wait while it was checked, which felt uncomfortable for a small request. I still thanked him in the end, but he neither apologised for making me wait, nor he said I was welcome, in response to my kind thanks.I believe Sam could benefit from some coaching in guest communication and hospitality etiquette. My low rating reflects these repeated interactions with Sam, who is the face of the hotel at reception. Otherwise, based on the location and the kindness of staff like Nid, Tee, and Nui, this place would easily be a 4 - 5 star stay.

Hotel under construction. 2 bedrooms occupied. Over 15 days the cleaning carried out 2 times (summary😤) restaurant closed. Straight to the cafe from 10:00 or not. Plus pay. We changed rooms 3 times 😡😤Shame on booking to rent rooms when the hotel is in work.

So cozy area, right on the beach, cozy pool area and awesome bar! The restaurant was not good. The people who worked in the restaurant didn’t speak a word of English which made everything they ordered almost wrong… We got the wrong breakfast 4 times. Even if we told... so no plus at all at their restaurant. In addition, we are very satisfied!