Karon Cliff Contemporary Boutique Bungalows

We arrived to check in there were 3 other booking for the whole hotel they didnt have our name down after we paid in full the girl bearly spoke English so we were told to come back another time after a long trip from Ireland we were very tired and very upset to think they did not have us booked in so we went somewere else the place is so run down it looks like its been closed down years ago and is nothing like the pictures its hard to reach with lots of stairs an with cases this is hard we were happy to loose out €500 we paid for 11nights and book somewere else for 11 nights an be down that money aswel then stay one night here just awful

I reveiw this place to warn you all and please do not make the same mistake we did. The place is dirty and does not at all look remotely like in the photo. I have booked 2 rooms for 3 days for my family because of the pictures which dont loom anything like the current rooms. Becauee of the view i thought i will compromise on the rooms ( in their photos) but it was not like that at all. Their room has turn out to be very unacceptable. We check in and check out right away in 5 mins after getting in the room. They were dirty, and mucky and moldy. The bed sheet and pillow were very dirty. This is why there is no refund for the canclelation. I feel like i got deceived. The staffs were good and they seem to understand what was going on. As a thai person i feel humiliated, embraased and ashamed to have this place to represent​ thailand. And i feel bad for people who expect their lovely holiday and book in to this place. Please dont book it. I would not be so unhappy with it if they not represent it as a resort. For the state of the room i would have expected to pay 350 thb. And it is not a contemporary boutique. It is a dodgy backpacker accommodation.

I booked this place for my family and myself because of the photos on Agoda which looked lovely. When we arrived we were shown a deluxe room which we had booked and it looked just ok. we were early so left for a while before checkin time. When we returned we were told that the room was not available and that we were moved to a different room. The new room was dirty and had hair and dust on the bed. the electricity didn't work. There was a large pile of garbage bags right next to the kitchen immediately in front of the hotel. They were broken bottles in the barbecue and cracked roof tiles in the kitchen. The rooms were nothing like the pictures on Agoda. It looks like the whole Resort is fallen into disrepair since the photos were taken. The whole state of the resort was so poor that we had to check out immediately after checking in and find other accommodation. The staff informed us that there was a no-refund policy. Thankfully Agoda agreed to issue a partial refund when we contacted them. I feel like the resort is misrepresenting Itself by posting the photos they do on Agoda. Had the photos been accurate representations of the hotel I never would have booked here.