Dome Resort SHA Plus

Can't say enough good words about this hotel! Moved from another place to this place for the last two days of our trip and the moment we made it to the reception area - we were impressed! The receptionist Nai was so enthusiastic and helpful, such a pleasure to talk to and really did everything to make us feel comfortable! He was so happy it instantly cheered us up! The usual check-in time is 2pm, but we arrived early and Nai made sure we were checked in before 2.. perhaps an hour went by and we were already checking in.. during this time we swam at the pool which is really nice! The garden at this place makes the hotel special, you can walk around the garden and enjoy the scenery. The room was honestly bigger than most rooms I've seen at hotels, with a large bed.. a flat screen TV, plenty of channels (including Paramount). The aircon worked perfectly, bathroom was so clean and beautiful.. and the room smelled so good when we stepped in. Plus there's a large balcony for each room. I'm beyond impressed! Only good words to say about this place. thank you!

I would never recommend the Dome Resort to anyone! Check in wen ok, but they gave us the wrong room assignments that we paid for. We booked deluxe rooms with an extra bed and that isn’t what we got at all. When we checked our beds there was lizard poop all over the bed, see picture. They came and changed the bedding at midnight and they wouldn’t compensate our room charge at all. The toilet in one room was also not working for the whole time we were there even after we mentioned it multiple times. The ONLY positive of this hotel is that it is relatively close to the beach. I would NOT stay here. There are many other hotel options in the area.

We stayed in garden view bungalow for 8 nights in December 2018. Pros: Excellent location! 5min walk to the beach, markets, restaurants, souvenir shops etc all around you. Breakfast at Rawai Love Cafe is good, the staff is friendly and nothing to complain about the cleaning of the rooms either. The pool is clean and nice and bigger than it looks in the photos but the sunbeds need to be changed to new ones immediately! So remember to bring your own pool towel with you. Wifi works well in bungalows and is fast. Cons: Pictures of the rooms are old so don't believe them. At least the garden bungalows are old and in need of a renovation... It looks like the rooms close to the pool are not in use. But Dome Resort is also very cheap so the price to quality ratio is good if you compare it to new fancy hotels right next to it. During night time you can hear some noise from the streets but at least for us it was not too loud.