Kata Bella Resort

All in all the hotel is good. We expected worse as cheap hotels seem to be quite dirty in Thai. That one is good. BUT. Everyday you have the same breakfast (no choice) - 2 sausages, 2 eggs and 2 pcs of ham. If you do not eat something - the next morning your plate will be without it. Half of the personnel speaks English (2 persons) and they are very friendly and kind. The rest do not speak and it is very hard to communicate. If you think you have agreed something with them and they confirm it - NO, this is far from reality. Normally breakfast is from 6 to 10. But we have twice had no breakfast at 6 as it was not ready and the personnel was sleeping, but we had to leave 6:30. We even checked out without any personnel - just left our keys from bike and card from the room at lobby. And left without breakfast! No one cares! Awful! Water pressure is so low that you can hardly take shower, and no hot water! It is too loud traffic and construction outside even if you close all the windows. Impossible to sleep from 7am. The way to the beach is too far and tough under the sun. You can take a bike from the hotel but it will be 250 bth per day for 125cc small bike - We proffered to take large 150cc not far from the hotel for 213 bth per day. Concluding: Totally disappointed. But many thanks to those 2 women who do speak English!

Four of us deeply disappointed. So noisy. Not clean. No matter how good the other features are, they can't compensate for the traffic noise (and we're Londoners), the grey/white towels that just aren't big nor absorbent enough, the unappetising breakfast, the dingy dark "restaurant" area and the absence. of return tuktuk service from the beach. The walk to the nearest beach is not a pleasant experience, and if you hire a tuktuk back the fixed price cartel rate is 200 B.( About £5 UK money). Get a hotel nearer that's a bit off a main road. Really, if you value your sleep on holiday, avoid this place.

The one thing I can say is the room itself at first glance seems lovely nice big bed ensuite etc. However our shower worked for about 1 minute and then we'd have no water for another 4 hours or so which is ridiculous. The gym pictures doesn't exist. The pool does exist but you see zero housekeepers or maids at any point in your stay so that gives me zero hope that it is ever cleaned. The location is also misleading when you book it gives the impression it's just off the beach it isn't at all it's a 20 minute walk to the beach and to any kind of bar or restaurant about 15. Taxis are majorly expensive with starting price being about 200 to another location in Kata. And then to patong it goes up to minimum 400 one way. Yes the price of the hotel is affordable but honestly I'd rather pay double just to not stay here. The owner did refund us half of our trip as we were meant to stay for four days and she refunded us two as we left early which was fair of her.