Na Siam Guesthouse

A great guest house located in a quiet dead end street in the heart of the old town. We arrived after 6pm and the Cafe / reception was closed but no worries, as they had emailed us earlier on the day for arrival time and left the key in the lock box. The rooms were clean, spacious and quiet. The air con worked well. Would definitely recommend if staying in the old town.

This hotel is in a great location, near numerous bars and eateries, and walking distance to the weekend markets, which sells amazing food at amazing prices. To be fair we walked past numerous other modern looking guesthouses, to and from this less than average abode. Firstly, on arrival, at the less than welcoming receptionist, we were ushered within seconds of arrival towards a stiarcase, we had 2 large bags and 2 small/light bags, i took 3 of the bags, my tiny thai girlfriend took another as the rece[tionist lead us up the stairs waiting on us as we struggled with the bags, Not a smile, not an offer of help, nothing except a sullen, hurry up look on her face. Far from a great start, we entered the melting hot room, got handed the key and away she went. Straight away i noticed a hole and a dirty stain on the sheets. I reluctantly returned to the receptionist to explain, after an eye rolling exercise, she came to the room and took a photo, advised us the maid had gone home and it would be fixed the next day, i asked for another room and got the typical thai respnse , oh we are fully booked. Anyway ill wait and see if this gets done. The rooms have the typically tiny bar fridge stacked with all the expensive stuff nobody ever buys, leaving no room for your own items. The tv channels are numerous but hardly any english channels, and half of them dont work anyway. Ironically with a fridge full of drinks for purchase, this place fails to even provide a drinking glass. No drinking facilities whatsoever in fact, not even a kettle? There is one plug beside the one bedside table that you can use to charge stuff. The toilet roll holder came crashing off the wall on our first time of use. The carpet is paper thin and isn't even stuck to the concrete floor, it is seriously raised in some parts causing e genuine tripping hazard. I havent had a shower yet, but it looks less than inviting. On a positive note, the wifi is strong and the air conditioning very good. I am aware this place was cheap, but i at least expect the bare minimum in hospitality and amenities, this hotel has failed on both counts. I wont return, and i am considering getting a refund from expedia, for the next 2 nights i have booked.

Our rooms were great, very well done, good beds and good AC. Still, they lacked on quite simple things that ended disappointing us, like our reservation was for a room with 3 beds, but found out at arrival that they don't even have such room in their inventory and we had to get into a big argument to convince them to accommodate us in 2 different rooms (we were a group of 3 friends). 1 room had only 1 roll of toilet paper, the other room had no toilet paper at all. There was also no hair dryer, very simple toilet amenities and no breakfast. All in all I would still stay again in this hotel if it was again a good deal, otherwise I would also look into other options for comparison.