Haven Lagoon Condominium - Haven Serviced-Apartments

We, group of four (2 couples) had the worst experience living in their "two bedroom suites" (Room 6/25) 1. Talking about hygiene, their ice cubes tray & toaster were disgustingly rusty. 2. The sofa in the living rm were so dirty with multiple stains. We can't even hang out in the living room to watch tv as we were so uncomfortable. 3. One of the bedroom w/ the sliding door was faulty as it was so super difficult for us to slide it. It was about to fall apart the more we force them to slide. 4. Another bedroom w/ the wooden door, the aircon isn't working & in result, my friends had to sleep with an portable fan. 5. Lastly, we had an argument w/ one the security guard on the 14 Aug (night time) My fiance had accidentally hit a bike while parking that cause it to fall sideway. The security guard help us to pick up the bike at first but he saw there were scratched on it so he was making things worst by putting the bike back down & lie it against the wall & took pictures of it. We were unhappy how he arranged the bike down as he make it seems that it hit the wall when its actually on the floor. We debated and he threatened us to call the police over this little small issue. We agree with the security guard that we would settle the payment with the owner ONLY. We were willing to pay the damages. He was being so defensive so we gave him our names & room number so that the owner could look for us. The next following day, at night when we return from our dinner, the security guard came up to us while we park ... Security: settle already? My friend: not yet cos owner hasn't look for us. why? Security: okay, 1000baht for this (pointing to the "damaged" bike) My friend: WHY? WHO SAY? IS THIS YOUR BIKE? WHY YOU ASKING FOR US MONEY WHEN ITS NOT YOUR BIKE? Security: no not my bike. how much can you pay? My friend: DON'T BRIBE US JUST BECAUSE WE'RE TOURIST HERE. Security: okok tell me how much u can pay? My friend: I'M NOT PAYING YOU A SINGLE MONEY COS ITS NOT YOUR BIKE. I'LL WAIT FOR THE OWNER TO MEET US TO SETTLE. YOU BRIBE US AGAIN, I CALL POLICE RIGHT NOW. Security: okay okay (he then walk away knowing that we were at the edge to call police as he was asking us for money)

on arrival I cant find check in, security guard says it is office at the front which on finding has a name on it which has nothing to do with haven lagoon, check in staff very nice.get to the suite,which is dirty beyond dirty, footprints on side of bed, black marks on walls from feet or suitcases, wallpaper peeling, hairs from previous guests on floor and under the bed which had a 1 foot gap so I thought I would have a look had dust, cobwebs and hairs everywhere, curtains in bedroom don't close fully so when sun comes up it streams through room. broken sockets in lounge and bathroom. I booked this for 2 nights and get the feeling because it was for 2nts and last minute they would give me the dirtiest room possible, the photos on the website are obviously from when the place was 1st built, needs some severe upgrading

I rented this apartment through owner. The location is near Simon cabaret the room was 2 bedroom with 2 shower , with kitchen and sitting area. The rep Hwen to go care of my family. driving us around to different locations. It had a view of the mountains, which is nice after Bangkok. The complex has two swimming pool and a gym that you can use. 10 walk to beach. one problem no Wi-Fi. I would recommend staying hear, I will next time am in Patong. they is plenty of hanger.