Hello Yaya Residence

Booked a 3 night stay here as part of our travels in Thailand and because it had good reviews. We arrived after a long day of traveling and was looking forwards to going to bed. Upon checking in we was given a room right at the front of the hotel, we had asked if there was a different room as the hotel was based on a loud, busy road, was told there was no other available rooms so we just accepted this one. Got into our room to find stains all over the bed sheets and the towels, not pleasant. We asked for new bedding but because of the little English they spoke, they couldn’t understand, so we showed them the stains and rather than just giving us clean bedding, they suddenly had another room and moved us into there. We moved our bags into this new room at the back of the hotel (a room they previously said they didn’t have) to find that the bed sheets in here also were covered in stains. At this point we was so tired and it was so late, we took out our sleeping bag liners and slept on top of the bed in those. We checked out the next morning 2 days before we was due to, we explained the situation to the day staff and asked for a refund, to be told we could not receive a refund from them and that we would have to go through the site which we booked on. Still waiting on that refund.

We stayed in Yaya 3 nights and we can say that this place has own vibe. Very quiet place and the important part is nearby the patong beach. Rooms are clean and comfortable. If you're looking for quiet and middle priced place so this place for you. Thanks a lot for Jim, who were able to guides us from our first day, she helped a lot, super attentive, gave us good suggestions and she knows best places in Phuket! Thanks for amazing time in Phuket!

Very close to Patong Beach, next to the main road but quiet at night, a 15-minute walk to Bangla Road. Friendly helpful staff, small rooms. Cleanliness is ok. They have hidden fridge and AC works well. For one night it's okay.