Impiana Resort Patong

4.0 / 5

•

41 Taweevongs Road, Patong, Kathu, Phuket, Thailand 83150

Reviews from Guests

4.0/5

2,495

Reviews

from real guests

JBCX1

Although the rooms and hotel are in need of some TLC we still had a great few days here. Staff all friendly and helpful. Breakfast not brilliant but always found something we could eat.

abanoubg68

I’m giving this hotel 2 stars only because of its amazing beachfront location and the breakfast. The hotel is right on Patong Beach, and almost everything is within walking distance, making it a very convenient place to stay. The breakfast was one of the highlights. There was a good variety of food, including an omelet station, a waffle station, Asian dishes, fruit, pastries, and breakfast was served until 10:30 AM, which was great. Unfortunately, the breakfast staff were not very friendly. We noticed they would keep certain food behind the counter instead of putting it out for guests, and service seemed to change depending on whether you tipped them. They usually only offered tea or regular coffee, while the self-serve juice machine had some of the worst juice I’ve ever tasted—even SunnyD tastes better. If you specifically ask for a latte or cappuccino, they’ll bring one, and they’re actually very good, but not every server understands what you’re asking for. Now for the hotel itself. It is extremely outdated. The pictures make it look like it has a charming tropical theme, but in reality everything is old and worn out. We even saw rats around the property during our stay. Housekeeping was one of the biggest disappointments. Towels are supposedly replaced only once per day, but one day housekeeping never replaced ours at all. When we called the front desk, they repeatedly insisted the housekeeper had already changed them because “the housekeeper said she did.” We had to keep explaining that no towels had been replaced before they finally agreed to bring us only one clean towel for two people. Another issue was the noise every morning. The housekeeping staff and other employees would stand in the hallways talking loudly while cleaning rooms. We were woken up almost every morning because of the noise. It didn’t feel like the staff were considerate of guests who were still trying to sleep. The bathroom design is also inconvenient. You have to step up and into the bathtub just to take a shower. Both my wife and I slipped and got hurt at least twice because of how awkward and unsafe it is. The air conditioning worked, but the thermostat didn’t. You could adjust the temperature, but it made no difference. The room was either freezing because the AC never shut off, or it would stop cooling completely and become hot. There was no comfortable middle ground. The TV and internet were also frustrating. Most of the time, the smart TV apps wouldn’t work because the internet connection kept failing. Even worse, apps like YouTube and Netflix still had previous guests’ accounts logged in. That’s a major privacy issue and should be addressed by hotel management. Those accounts should be signed out after every guest checks out. Another surprise came at checkout. The room has what they call a minibar, but nobody tells you that only the bottled water is complimentary. The sodas and beers are charged, even though they were never restocked during our stay. It would have been nice if this had been clearly explained at check-in or labeled in the room. The beach amenities also need attention. The umbrellas provided were broken, and the beach towels were stained, worn out, and had holes in them. Even the room keys feel outdated—you receive actual metal house keys, one for the main entrance and another for the patio door. The pool also needs major repairs. It looks old, several ladder rails were loose, some tiles were moving, and there were exposed wires around the pool area. When I jokingly asked the front desk if the pool was heated, the employee laughed and said, “It’s heated by the sun.” The restaurant food outside of breakfast was also disappointing. Most dishes were bland or lacked flavor, and the cocktails tasted more like juice than mixed drinks. Even the virgin drinks tasted like inexpensive frozen slushes. Overall, this hotel has an unbeatable location and a decent breakfast, but everything else feels neglected. The property is badly in need of a complete renovation, customer service needs significant improvement, and management should pay much more attention to the guest experience. For the price, I expected much more, and unfortunately I would not stay here again.

558DavidA558

We have been coming to this hotel for more than 35 years. It is in the best location right on the beach and within easy walking distance to everything. I must also complement the staff who were all exceptionally friendly and helpful during our stay. A particular mention to Miss Bow the reservation manager. We booked our stay through a third party and they let us down terribly with the booking which was actually made for the incorrect dates. Miss Bow went out of her way to assist and rectified the issues at no cost to us. We are most grateful for that wonderful service. While all of the rooms are good size this time we stayed in the Impiana Suite which I can highly recommend. Lots of extra space plus your own day bed. Thanks again we will be back in the near future to once again enjoy your fantastic hospitality

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Beachfront

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

BBQ Facilities

Fishing

Outdoor Pool

Ticket Service

Currency Exchange

Snack Bar

Newspapers

Babysitting/Child Services

Tour Desk

24-Hour Front Desk

Room Service

Ironing Service

Breakfast in the Room

Concierge Service

Dry Cleaning

Restaurant

Non-smoking Rooms

Daily Housekeeping

Terrace

Laundry

Fax/Photocopying

Massage

English Spoken

Chinese [Mandarin]

Croatian Spoken

Dutch Spoken

Filipino Spoken

Hindi Spoken

Indonesian Spoken

Malay Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Pool facilities

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Italian Spoken

Asian breakfast

French Spoken

Hypoallergenic room available

Romanian Spoken

Russian Spoken

Full american breakfast

Grocery Deliveries

Shoeshine

Suit Press

Poolside bar

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Western breakfast

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Lao Spoken

Postal service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Allergy-free rooms

Game Room

Library

Room decorations

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

Pet grooming services

Wheelchair accessible

A la carte breakfast

Taxi service

Safety deposit boxes

Restaurant breakfast

Kitchen

Food delivery

Kids meal

Fireplace

Breakfast takeaway service

Happy hour

Luggage storage

Restaurant dinner

Facilities for Disabled Guests

Smoke detector

CCTV in common areas

Shuttle Service (free)

Restaurant lunch

CCTV outside property

Xerox/fax in business center

Coffee/tea in restaurant

Business Center

Hygiene certification

Coffee shop

Exterior corridor

Individually-wrapped food options

Meetings

Asian cuisine in restaurant

Breakfast service

Buffet-Style Restaurant

Free Parking

Beachfront

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

BBQ Facilities

Fishing

Outdoor Pool

Ticket Service

Currency Exchange

Snack Bar

Newspapers

Babysitting/Child Services

Tour Desk

24-Hour Front Desk

Room Service

Nearby Location

Patong Beach

74 m

Beyond Night Market

141 m

Elephant Sanctuary Booking Office

221 m

Superton Patong Beach Parasailing

230 m

Patong Shopping Center

213 m

Patong Beach Bangla Walking Street

298 m

PCR Testing Phuket

353 m

THE TOURIST CLINIC Patong

353 m

Bangla Night Market

416 m

Seeside

453 m

Romyen Patong Church

535 m

Masjid Nurul Huda

994 m

Phuket Town Transfer

8.67 km

Phuket Town Bus Terminal One

11.01 km

Discounts recommended for you

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10 Available Room Types

Royal Villa

270 Square Meter

Adapted bath

Air Conditioning

Baby cot (upon request)

Balcony/Terrace

Bathrobes

Blackout curtains

Wardrobe/Closet

Clothes Rack

Tea/Coffee Maker

Complimentary tea

Daily housekeeping

Desk

DVD/CD player

Electric Kettle

Exterior corridor

Fan

Fire extinguisher

Free bottled water

Free instant coffee

Fruits/snacks

Ground floor available

Hair dryer

Hand sanitizer

Individual air conditioning

Safe

Interconnecting Room(s) Available

Free Wifi

Ironing Facilities

Linens

Minibar

Mobile hotspot device

Non-smoking

Pool facilities

Private bathroom

Refrigerator

Cable Channels

Scale

Sitting Area

Shower

Sleep comfort items

Slippers

Smoke detector

Sofa

Streaming service like Netflix

Telephone

Free Toiletries

Towels

Trash cans

Umbrella

Walk-in shower

Wifi (Surcharge)

Window

Bathtub grab bar

Additional Bathroom

Mirror

Whirlpool bathtub

Private Entrance

Barbecue

Dining Table

Free welcome drink

Microwave

Dining Area

Separate living room

Hardwood/Parquet floors

Clothes dryer

Dressing room

Sewing kit

Satellite Channels

Bathtub or Shower

Fold-up bed

Entire unit wheelchair accessible

Iron

Extra Long Beds (> 6.5 ft)

Daily newspaper

Room service [24-hour]

Bathtub

Separate shower/bathtub

Openable window

Patio

Toilet

Suite (Impiana Suite)

Non-smoking

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Bathtub or Shower

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Fold-up bed

Slippers

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Wifi (Surcharge)

Free bottled water

Daily newspaper

Room service [24-hour]

Adapted bath

Baby cot (upon request)

Balcony/Terrace

Complimentary tea

DVD/CD player

Electric Kettle

Fire extinguisher

Free instant coffee

Fruits/snacks

Ground floor available

Hand sanitizer

Individual air conditioning

Safe

Interconnecting Room(s) Available

Ironing Facilities

Linens

Minibar

Mirror

Mobile hotspot device

Pool facilities

Refrigerator

Cable Channels

Scale

Shower

Smoke detector

Sofa

Streaming service like Netflix

Trash cans

Umbrella

Walk-in shower

Window

Openable window

Superior Room, Sea View

Non-smoking

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Fold-up bed

Shower

Slippers

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Clothes Rack

Wifi (Surcharge)

Free bottled water

Daily newspaper

Room service [24-hour]

Adapted bath

Baby cot (upon request)

Balcony/Terrace

Complimentary tea

DVD/CD player

Electric Kettle

Fire extinguisher

Free instant coffee

Fruits/snacks

Ground floor available

Hand sanitizer

Individual air conditioning

Safe

Interconnecting Room(s) Available

Ironing Facilities

Linens

Minibar

Mirror

Mobile hotspot device

Pool facilities

Refrigerator

Cable Channels

Scale

Sitting Area

Smoke detector

Sofa

Streaming service like Netflix

Trash cans

Umbrella

Walk-in shower

Window

Openable window

Superior Room, 1 Bedroom

29 Square Meter

Adapted bath

Air Conditioning

Baby cot (upon request)

Balcony/Terrace

Bathrobes

Blackout curtains

Wardrobe/Closet

Clothes Rack

Tea/Coffee Maker

Complimentary tea

Daily housekeeping

Desk

DVD/CD player

Electric Kettle

Exterior corridor

Fan

Fire extinguisher

Free bottled water

Free instant coffee

Fruits/snacks

Ground floor available

Hair dryer

Hand sanitizer

Individual air conditioning

Safe

Interconnecting Room(s) Available

Free Wifi

Ironing Facilities

Linens

Minibar

Mobile hotspot device

Non-smoking

Pool facilities

Private bathroom

Refrigerator

Cable Channels

Scale

Sitting Area

Shower

Sleep comfort items

Slippers

Smoke detector

Sofa

Streaming service like Netflix

Telephone

Free Toiletries

Towels

Trash cans

Umbrella

Walk-in shower

Wifi (Surcharge)

Window

Satellite Channels

Extra Long Beds (> 6.5 ft)

Entire unit wheelchair accessible

Iron

Daily newspaper

Room service [24-hour]

Mirror

Openable window

Deluxe Room

Non-smoking

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Towels

Fold-up bed

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Wifi (Surcharge)

Free bottled water

Daily newspaper

Room service [24-hour]

Mirror

DVD/CD player

Cable Channels

Linens

Window

Ironing Facilities

Safe

Adapted bath

Baby cot (upon request)

Balcony/Terrace

Complimentary tea

Electric Kettle

Fire extinguisher

Free instant coffee

Fruits/snacks

Ground floor available

Hand sanitizer

Individual air conditioning

Interconnecting Room(s) Available

Minibar

Mobile hotspot device

Pool facilities

Refrigerator

Scale

Sitting Area

Shower

Smoke detector

Sofa

Streaming service like Netflix

Trash cans

Umbrella

Walk-in shower

Openable window

Hotel Details

AI Summary

About Impiana Resort Patong

Impiana Resort Patong is a charming 4-star beachfront resort situated in the vibrant heart of Patong, Phuket. Guests can enjoy a serene escape with comfortable accommodations and direct access to Patong Beach. The resort's welcoming atmosphere makes it an ideal choice for travelers seeking relaxation and convenience amidst the lively surroundings of Patong.

Services & Amenities at Impiana Resort Patong

Impiana Resort Patong offers a comprehensive range of facilities for a comfortable stay, including free Wi-Fi, an inviting bar, and free parking. Guests can enjoy an outdoor swimming pool, BBQ facilities, and even fishing. Practical services include a 24-hour front desk, tour desk, ticket service, currency exchange, and childcare service. For business needs, meeting/banquet facilities are available, alongside room service, breakfast in the room, ironing service, and family rooms. The resort also provides a snack bar, newspapers, and a designated smoking area.

About the Impiana Resort Patong Hotel Brand

Impiana Resort Patong is part of Impiana Hotels & Resorts, a well-regarded hospitality group known for its collection of resorts and hotels primarily across Southeast Asia. The brand focuses on providing guests with memorable experiences through quality service and comfortable stays in scenic and popular destinations.

Location & Getting to Impiana Resort Patong

Impiana Resort Patong is conveniently located at 41 Thawewong Road in Patong, Kathu, Phuket, Thailand. This prime location places guests directly on Patong Beach, a renowned area for its beautiful coastline and lively atmosphere. Travelers arriving by air can fly into Phuket International Airport (HKT) and then take a taxi or pre-arranged transfer directly to the resort via major roads leading to Patong.

Facilities Details

Pool and Spa

Outdoor Pool

Beachfront

Massage

Parking and Transportation

Free Parking

Airport Shuttle (free)

Shuttle Service (free)

Food & Drink

Bar

BBQ Facilities

Snack Bar

Room Service

Breakfast in the Room

Restaurant

Asian breakfast

Buffet-Style Restaurant

Full american breakfast

Grocery Deliveries

Poolside bar

Restaurant [halal]

Western breakfast

Special Diet Meals (upon request)

Breakfast service

A la carte breakfast

Restaurant breakfast

Kitchen

Happy hour

Restaurant dinner

Restaurant lunch

Coffee/tea in restaurant

Coffee shop

Asian cuisine in restaurant

Front Desk Services

Ticket Service

Currency Exchange

Newspapers

Tour Desk

24-Hour Front Desk

Concierge Service

Activities

Fishing

Entertainment and Family Services

Babysitting/Child Services

Kids club

Air conditioning in public area

Contactless check-in/out

Postal service

Smoke-free property

Family/child friendly

Evening Entertainment

Karaoke

Entertainment Staff

Safety deposit boxes

Food delivery

Kids meal

Fireplace

Luggage storage

Xerox/fax in business center

Meetings

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Common Areas

Terrace

Shared Kitchen

Game Room

Library

Cleaning Services

Ironing Service

Dry Cleaning

Daily Housekeeping

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Suit Press

Breakfast takeaway service

Hygiene certification

Individually-wrapped food options

Languages Spoken

English Spoken

Chinese [Mandarin]

Croatian Spoken

Dutch Spoken

Filipino Spoken

Hindi Spoken

Indonesian Spoken

Malay Spoken

Thai Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

French Spoken

Romanian Spoken

Russian Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Finnish Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Family Rooms

Air Conditioning

Non-smoking Rooms

Garden

Pool facilities

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Hypoallergenic room available

Allergy-free rooms

Room decorations

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Pet grooming services

Wheelchair accessible

Taxi service

Facilities for Disabled Guests

Smoke detector

CCTV in common areas

CCTV outside property

Exterior corridor

Frequently Asked Questions About Impiana Resort Patong

AI Summary

1. Does Impiana Resort Patong offer free Wi-Fi?

Yes, Impiana Resort Patong provides free Wi-Fi for its guests.

2. Is parking available at Impiana Resort Patong?

Yes, guests at Impiana Resort Patong can utilize free parking facilities.

3. Does Impiana Resort Patong have a swimming pool?

Yes, Impiana Resort Patong features an outdoor swimming pool for guest enjoyment.

4. What dining options are available at Impiana Resort Patong?

Impiana Resort Patong offers a bar, a snack bar, room service, and the option for breakfast in the room.

5. Can I arrange tours or tickets at Impiana Resort Patong?

Yes, the resort provides a tour desk and ticket service to assist guests with their travel plans.

6. Is there a 24-hour reception at Impiana Resort Patong?

Yes, Impiana Resort Patong has a 24-hour front desk to cater to guest needs at any time.

7. Are there family-friendly facilities at Impiana Resort Patong?

Yes, Impiana Resort Patong offers family rooms and childcare services for guests traveling with children.

8. Does Impiana Resort Patong have meeting facilities?

Yes, Impiana Resort Patong provides meeting/banquet facilities for various events.

9. What recreational activities are available at Impiana Resort Patong?

Guests can enjoy activities such as fishing and the outdoor swimming pool, along with BBQ facilities at Impiana Resort Patong.