Patong Premier Resort

Fake name. It has had this name before as well Patong Premier Resort and today the name has changed to The Top Patong resort. And Its terrible. I'm so glad i had only booked 3 nights. The pool is gone, no restaurant. The rooms are dirty and a lot of things are broken. I was asking the staff why its still old photos. For example the pool. They told me the new Chinese owner didn't want to change, but they have as well complain when they meet the angry tourists. SO PLEASE, I WILL HELP YOU OUT.. DONT BOOK THIS HOTEL.

Water dripping on the walls, evetually leaving a lot of water on the whole floor, i had to call in for the service that only wiped it off. Hotel feels tired, used up, walls have mold on, and this is the room next to the pool that meant to be „higher standard”. I would not recommend this place.

This hotel was in a very noisy location and our room was awful and smelt disgusting, the website shows this hotel in a very good light so I was very disappointed. After complaining we were moved on morning 3 of 7 to a more acceptable room which was quieter and didn't smell. The pool was out of action our entire stay, no useable exercise equipment either. The reception team albeit friendly really stuggled with English except one lady who did her best to help us and be as friendly as possible - I do appreciate her efforts on trying to help us. The breakfast was disappointing - we didn't really bother after a couple of tries. We wanted to be in Phuket for New Year and the atmosphere was great, the hotel location was good as about 15 mins walk to Bangla Road.