Chawlay Resort Koh Lipe

We have to say the least not been happy with our stay. If we could have booked another place we would but since everything was fully booked on the island we were uable to. One evening when it started to rain water came out through our bathroom lights which is very dangours! We ofcourse tried to contact the hotel but when that didnt work we tried Agoda istead which was completely impossible since their AI robot kept referring us back to try to contact the hotel. Our air conditioning has been so noisy that most nights we haven’t been able to fall asleep and even though we contacted the hotel and they sent a “technician” it kept on maling noises and they didnt offer us another room. In addition to this the room was definitely not cleaned properly upon our arrival with spiderwebs in the corners and dirty mirrors. Also there is moldy moisture damage in the ceiling several places that is unhealthy to stay in. Even the sofa was broken. Also the area around the bungalow is no way near the pictures on thier site! This placer looks more like a landfill then a “resort” a dirty pond with rubbish and whats looks like a construction site. The only positive thing is the staff here are very kind og always smiling.

I would be back here again and again, I recommend to this resort because there is peace place and good service from staffs and owner here. So convenience to go out anywhere on island or where you want to go.

We booked the Chawlay resort as we were already on the Island and decided to stay another night, due to it being a holiday weekend there was very limited accomodation available but the Chawlay came up as available' all be it at a very over priced rate. however, we love Koh Lipe so decided to pay the 2,500 Thai baht. When passing the Chawlay we called into it the evening before we were due to check in to make sure all was ok and to see what time check in was. We were informed that as the island was so busy they could not accommodate us even though they had confirmed our booking and taken the money, however they had us a room at another hotel. We got the name of the other hotel and went to check it out that evening and we were disgusted at what we found....... The replacement hotel was a horrible little building on walking street, the rooms were small and had shared toilets and bathrooms, was disgusting. on arriving at this hotel it took us a while to find someone and there was no reception, we did not say that we had been sent by Chawlay but instead enquired about price for a room and was told 800 Thai baht per night, we had paid 2,500 to Chawlay!!!!! We went straight back to Chawley and got a full refund, thankfully we enquired when we did or we would have been stuck in a dirty hovel on our last night. I would also like to point out that Chawlay were sttill advertising as being available that same night and weekend when they were clearly booked out, I can only presume they were sending people to other places cheaper but charging extortionate rates.