Phuwadee Resort & Spa

Beautiful small single room with bathroom and air conditioning, everything was pretty much clean but overall well, small very nice private terrace and direct access to the pool and beach, feet in the sand really nice for a good holiday

First impressions were great , fantastic beach location and nice restaurant, expert massage facility and generally friendly staff . However I have one major complaint . The resort is advertised on booking.com as having a spa , The Spa turned out to be a dilapidated ruin . This alone for me was not a problem as really had little intention of using the Spa . The problem was My bungalow was situated next to this crumbling ruin of a spa which was full of stagnant water and a breeding ground for mosquitoes. I explained that I was unhappy with this situation and was not offered a room away from this mosquito breeding ground . At this point I said I would check out early and asked for a refund . I was told a refund was not possible as I had paid by card and not cash , I politely explained that I was unhappy with this and the manager told me it was my fault for not looking around properly before accepting the room ! She suggested I find a better quality hotel , I thanked her kindly for her advice and did just that. I really do not like to complain but if I feel people need to be careful which bungalow they are allocated at this otherwise fairly decent resort ,

This is my third stay in the hotel, but my goodness has it gone down hill. Unfriendly staff, unclean room (toilet disgusting, bad smell, mosquito ridden, paint hanging from walls). The location on the other hand is lovely, fantastic beach and restaurants / bars in the area. If you can afford to, stay elsewhere as we will be next time. Hotel has potential, but I don’t think the staff have any intention of improving.