first let me say that if you want one of the most breath taking views to chow down with your breakfast then this is the place for you.
But if you want things like, a decent shower, the food you ordered, leaving the hotel when YOU want, security in your room then you may want to reconsider.
So the view: 99 out of 10, thats how good it is.
One of the first things we noticed upon checking into our room was the shower, whilst the design is striking, upon closer inspection what the so called "shower head" is, is a peice of copper tubing which has been flattened at one end and stuck through the mouth of a concrete dragon face on the wall, held in with liquid nails.the water squirts out with such velocity that if you're not standing in the stream you will end up wetting the far wall of the bathroom because theres no shower screen of any description, so it hits the floor and goes everywhere, and of course thats exactly where they put the towel rack... so you get wet towels too.
We went in what i believe to be the low season, may, there was only 2 people manning the resort, Ricky and Kay. Kay - i cant sing enough praise, he was bloody fantastic. Ricky on the other hand, whilst a nice guy, was a constant headache for us. 2 of the 4 nights we were there he brought the wrong food to my wife, he was late picking us up multiple times and on the day we checked out he was supposed to be there to pick us up at 7:40 am, at 7:50 when Kay showed up to save the day, i finally got a call from Ricky asking what i wanted (i'd been ringing him) to discover he was still asleep.
He'd also offered to take us into town, only to drive us to the end of the gate and drop us at a taxi point. We weren't exactly impressed.
Room security, i noticed not only on ours but a few of the rooms the window locks for the bathroom windows are either broken or jammed, there's essentially no point locking your room.
The restaurant has an amazing view, but the lack of housekeeping is annoying, we would have breakfast most mornings to discover tables had not been cleaned or reset from the previous night, or vise versa for dinner, cutlery glasses etc were never reset on the tables, nor wiped down. also they offer a menu with about 25+ main dishes, but we were informed that over half of them were not available, i dont know why, they just wernt. Also for all the fresh seafood around, i tried 2 seafood dishes, both used frozen and cheap seafood ingredients, for what they were charging, it wasnt great.
What i can say was fantastic was Kay and his dog Deer. Kay went above and beyond for us, tried to give us information, showed us things, told us things and generally covered for Rickys lack of customer service, Kay is a bit of an allrounder going from driving us around, to bell boy to being the chef, i dont blame him for the food, he's only doing what he can with what he has.
Oh, the beds are like concrete. didnt sleep at al.
Summery, i'd go back for the view, but not much else.