ShaSa Resort & Residences, Koh Samui

4.0 / 5

•

116/1 M.2 Laem Set, Maret, Koh Samui, Surat Thani, Thailand 84310

Reviews from Guests

4.0/5

598

Reviews

from real guests

597giob

My partner and I were amazed reading the latest negative reviews about this fantastic place. We have been here for almost a month and I must say that we are having a beautiful holiday, exactly as we had dreamed of it. We have been here before and have always enjoyed this Paradise directly on the sea, with immense pools and maintained in excellent condition and, above all, with luxury apartments, large and perfectly equipped. They told us that at this time the company that ran the restaurant and rented some apartments as hotels has changed owners and is therefore reorganizing. However, there is no discomfort with the exception of the restaurant which is temporarily closed. For us it is not a problem because we often go out to eat in one of the many restaurants nearby and sometimes cook at home. In short, really a dream vacation here at Shasa. The only advice is to rent a scooter with which in 10 minutes you can go to many interesting places such as Hua Thanon market where you can find fresh fish every day, nearby temples and beaches and evening markets, such as Lamai. Certainly not the ideal place for those looking for overcrowding and confusion because here reigns calm and tranquility!

Wanderer436713

My partner and I were so incredibly disappointed by this “resort”. The amenities are extremely minimal with many that were advertised on-site unavailable during our March 2025 stay. Our room was worn down with carpets unraveling, exposed drywall and cracks on the walls, rock hard beds and small televisions. The single on-site restaurant had inconsistent hours and the one time we ordered room service it arrived lukewarm. The beach is small and unusable because of all the rocks and trash. I truly don’t know how this place is allowed to call themselves a 5-star resort, but it nowhere near met our expectations. The only way I can see this place being a good option for travelers is if you are seeking a large space over comfort, amenities or convenience — and even then there are so many other lovely options on Samui that would be better than here. We expressed our disappointment to management to give them the chance to refund us so we could go elsewhere and they couldn’t have cared less. I’m leaving this honest review of our experience in hopes it finds other unassuming travelers who are considering this place so they have the information they deserve to make an informed decision before booking.

H7258NWterryd

I booked this location from booking.com. It was advertised as a 5 star resort with amenities such as a hot tub in each room, a private beach, clean and modern, with all types of amenities. None of the above are true. The rooms are in fact a nice size, but aside from that it is more of a 3 star air bnb rather than a 5 star resort. The private beach is unusable. You can step on the sand but upon check in we were told not to swim due to the amount of rocks in the water and to only swim in the pool. The hot tub in each room advertised does not exist, atleast in our room. It was a giant bathtub, no jets, and would have taken hours to fill. We would have used it as a tub but the sprayer leaked all over the floor whenever you wanted to fill it up, so you had to clean the bathroom and when water did get in there it was visibly dirty with particles floating in the water. Want hot water? Good luck. We initially could not get hot water. Upon telling the staff they came and we were able to get hot water but it frequently switched from hot to lukewarm warm. The restaurant is lackluster at best and is the only food option available. We ordered room service from there the first night and it was cold and not very good. Want to workout? The fitness center is nothing more than a treadmill and bike with 6 sets of dumbbells, and a cable machine only allowing presses and lat pull downs. Clean and modern? No. The room while a nice size was dated and dinged and when WE FOUND SIGNS OF MOLD IN OUR ROOM that was it. We left after 2 nights and opted for another hotel which is actually a resort style stay. Want a good nights sleep? Good luck there too. The mattress is so firm it feel like they just pulled a rock from the beach you can’t use and put it in your room. Even after all of this the staff still refused to reimburse the remained of our stay, just the nights we didn’t use, I didn’t even ask them to reimburse the 2 nights we stayed. They declined. So I called booking.com and all they could do is call the staff and ask the same thing and they still declined. Despite losing a lot of money it was still worth paying for another hotel. Highly do not recommend unless you are looking for an uncomfortable hotel lacking amenities near absolutely nothing.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Beachfront

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Tour Desk

Shuttle Service (free)

Laundry

Valet Parking

BBQ Facilities

Ticket Service

24-Hour Front Desk

Fax/Photocopying

VIP Room Facilities

Babysitting/Child Services

Room Service

Fishing

Darts

Outdoor Pool

Karaoke

Terrace

Snack Bar

Non-smoking Rooms

Breakfast in the Room

Massage

Shops (on site)

Private Beach Area

Ironing Service

Library

Concierge Service

Currency Exchange

Restaurant

Packed Lunches

Dry Cleaning

English Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Pool with view

Snorkeling

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (non-motorized)

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

A la carte breakfast

Italian Spoken

Alternative meal arrangement

German Spoken

Hypoallergenic room available

Russian Spoken

Suit Press

Poolside bar

Bulgarian Spoken

Czech Spoken

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Daily Housekeeping

Elevator

Invoice provided

Postal service

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Allergy-free rooms

Game Room

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Restaurant lunch

Safety deposit boxes

Swimming pool [kids]

Individually-wrapped food options

Coffee/tea in restaurant

Golf course (within 3 km)

Kitchen

Taxi service

Car Rental

Luggage storage

Fire extinguisher

Hygiene certification

Breakfast [continental]

Restaurant breakfast

Smoke detector

Breakfast service

Buffet-Style Restaurant

Free Parking

Beachfront

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Tour Desk

Shuttle Service (free)

Laundry

Valet Parking

BBQ Facilities

Ticket Service

24-Hour Front Desk

Fax/Photocopying

VIP Room Facilities

Babysitting/Child Services

Nearby Location

Samui Aquarium & Tiger Zoo

1.32 km

Buddha's Footprint

1.36 km

Hua Thanon Fish Market

2.82 km

Klinik Ko Samui BKK

1.38 km

Central Mosque of Koh Samui

2.51 km

Prachak Medical Clinic

2.97 km

Elephant Village Samui

3.29 km

Samui Elephant Home

3.99 km

Samui Airport

15.31 km

Bus station to Bangkok

28.54 km

10 Available Room Types

Deluxe Suite, 3 Bedrooms

241 Square Meter

Accessible by elevator

Activity Kits

Air Conditioning

Balcony/Terrace

Bathrobes

Bathroom phone

Bathtub

Blackout curtains

Cleaning Products

Wardrobe/Closet

Clothes dryer

Clothes Rack

Tea/Coffee Maker

Complimentary tea

Desk

Dining Table

Extra Long Beds (> 6.5 ft)

Fan

Fire extinguisher

Fitness club privileges

Free bottled water

Free instant coffee

Full kitchen

Hair dryer

Safe

Free Wifi

Ironing Facilities

Kettle

Kitchenware

Laptop workspace

Linens

Microwave

Minibar

Mirror

Non-smoking

Openable window

Pool facilities

Private apartment in building

Private bathroom

Private Entrance

Reading light

Refrigerator

Cable Channels

Scale

Sitting Area

Separate living room

Separate shower/bathtub

Shower

Slippers

Sofa

Soundproof

Free Toiletries

Towels

Trash cans

Umbrella

Walk-in shower

Washing machine

Window

Wine glasses

Hardwood/Parquet floors

Sleep comfort items

Electric Kettle

Satellite Channels

Toilet

Kids shampoo

Toiletries

DVD/CD player

Kitchen

Daily newspaper

Room service [24-hour]

Tile/Marble floor

Iron

Dining Area

Bathtub or Shower

Daily housekeeping

Toaster

Stovetop

Roll-in shower

Oven

Deluxe Suite, 1 Bedroom

Sleep comfort items

Electric Kettle

Satellite Channels

Desk

Balcony/Terrace

Free Toiletries

Toilet

Kids shampoo

Toiletries

DVD/CD player

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Daily newspaper

Room service [24-hour]

Non-smoking

Tile/Marble floor

Iron

Soundproof

Refrigerator

Laptop workspace

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Towels

Toaster

Stovetop

Private bathroom

Hair dryer

Bathrobes

Roll-in shower

Clothes Rack

Microwave

Free bottled water

Oven

Deluxe Suite, 2 Bedrooms

Sleep comfort items

Electric Kettle

Satellite Channels

Desk

Balcony/Terrace

Free Toiletries

Toilet

Kids shampoo

Toiletries

DVD/CD player

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Daily newspaper

Room service [24-hour]

Non-smoking

Tile/Marble floor

Iron

Soundproof

Refrigerator

Laptop workspace

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Towels

Toaster

Stovetop

Private bathroom

Hair dryer

Bathrobes

Roll-in shower

Clothes Rack

Microwave

Free bottled water

Oven

Villa, 2 Bedrooms, Private Pool, Beachfront

Villa, 2 Bedrooms, Private Pool, Beachfront

Sleep comfort items

Electric Kettle

Satellite Channels

Desk

Balcony/Terrace

Free Toiletries

Toilet

Kids shampoo

Toiletries

DVD/CD player

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Daily newspaper

Room service [24-hour]

Non-smoking

Tile/Marble floor

Iron

Soundproof

Refrigerator

Laptop workspace

Dining Area

Bathtub or Shower

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Fan

Daily housekeeping

Free Wifi

Towels

Toaster

Stovetop

Hair dryer

Bathrobes

Roll-in shower

Clothes Rack

Microwave

Free bottled water

Private Pool

Oven

One-Bedroom Suite with Sea View

120 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Hot Tub

Iron

Kitchenette

Balcony/Terrace

Bathrobes

Radio

Refrigerator

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Fan

Toilet

Microwave

Dishwasher

Washing machine

Video

Patio

Heating

Shared Toilet

Slippers

Satellite Channels

Kitchen

Cable Channels

Sofa

Tile/Marble floor

View

Dining Area

Electric Kettle

iPod dock

Kitchenware

Towels/Sheets (extra fee)

Oven

Stovetop

Toaster

Sea view

Garden view

Pool view

Hypoallergenic

Cleaning Products

Towels

Dining Table

Outdoor Furniture

Upper floors accessible by elevator

Entire unit wheelchair accessible

Clothes Rack

Private bathroom

Hotel Details

AI Summary

ShaSa Resort & Residences, Koh Samui Property Details

ShaSa Resort & Residences, Koh Samui is a charming 4-star resort offering a tranquil escape on the beautiful island of Koh Samui, Thailand. This inviting property provides a serene atmosphere, ideal for families and travelers seeking comfort amidst tropical surroundings. Guests can experience a relaxing stay with well-appointed accommodations on this popular Thai island.

Services & Amenities

ShaSa Resort & Residences, Koh Samui provides an array of amenities designed for comfort and convenience. Guests can enjoy free Wi-Fi, a tour desk, and a free shuttle service. The resort also features BBQ facilities, air conditioning, a bar, and room service. Additional facilities include laundry service, valet parking, a 24-hour front desk, family rooms, a kids' club, and a sauna. For business needs, meeting/banquet facilities and fax/photocopying services are available, alongside VIP room facilities, babysitting service, and designated smoking areas.

Location and Transportation

ShaSa Resort & Residences, Koh Samui is ideally situated on the picturesque island of Koh Samui in Thailand, offering guests a serene escape in the Mared area. Travelers typically reach Koh Samui by flying into Samui International Airport or by taking a ferry from the mainland, connecting them to this beautiful tropical destination. The resort's location provides convenient access to explore the charm of Koh Samui.

Facilities Details

Pool and Spa

Sauna

Outdoor Pool

Massage

Private Beach Area

Beachfront

Fitness Center

Hot Tub

Parking and Transportation

Shuttle Service (free)

Valet Parking

Free Parking

Airport Shuttle (free)

Car Rental

Food & Drink

BBQ Facilities

Bar

Room Service

Snack Bar

Breakfast in the Room

Restaurant

Packed Lunches

A la carte breakfast

Alternative meal arrangement

Buffet-Style Restaurant

Poolside bar

Special Diet Meals (upon request)

Breakfast service

Restaurant lunch

Coffee/tea in restaurant

Kitchen

Breakfast [continental]

Restaurant breakfast

Front Desk Services

Tour Desk

Ticket Service

24-Hour Front Desk

Concierge Service

Currency Exchange

Activities

Fishing

Darts

Snorkeling

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Babysitting/Child Services

Karaoke

Air conditioning in public area

Contactless check-in/out

Invoice provided

Postal service

Family/child friendly

Nightclub/DJ

Entertainment Staff

Safety deposit boxes

Swimming pool [kids]

Luggage storage

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Library

Game Room

Cleaning Services

Laundry

Ironing Service

Dry Cleaning

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Individually-wrapped food options

Hygiene certification

Languages Spoken

English Spoken

Thai Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

German Spoken

Russian Spoken

Bulgarian Spoken

Czech Spoken

Finnish Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Air Conditioning

Family Rooms

VIP Room Facilities

Non-smoking Rooms

Garden

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (non-motorized)

Hypoallergenic room available

Elevator

Allergy-free rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Golf course (within 3 km)

Taxi service

Fire extinguisher

Smoke detector

Frequently Asked Questions About ShaSa Resort & Residences, Koh Samui

AI Summary

1. Does ShaSa Resort & Residences, Koh Samui offer free Wi-Fi?

Yes, guests can enjoy complimentary Wi-Fi access at ShaSa Resort & Residences, Koh Samui.

2. Is parking available at ShaSa Resort & Residences, Koh Samui?

Yes, valet parking is available for guests at ShaSa Resort & Residences, Koh Samui.

3. Does ShaSa Resort & Residences, Koh Samui have a shuttle service?

Yes, ShaSa Resort & Residences, Koh Samui offers a free shuttle service for guests.

4. Are there dining options at ShaSa Resort & Residences, Koh Samui?

Yes, ShaSa Resort & Residences, Koh Samui features a bar and provides room service for dining.

5. Does ShaSa Resort & Residences, Koh Samui have facilities for families?

Yes, ShaSa Resort & Residences, Koh Samui offers family rooms, a kids' club, and a babysitting service.

6. Are there recreational facilities at ShaSa Resort & Residences, Koh Samui?

Yes, guests can relax in the sauna and use the BBQ facilities at ShaSa Resort & Residences, Koh Samui.

7. Is the front desk at ShaSa Resort & Residences, Koh Samui open 24 hours?

Yes, ShaSa Resort & Residences, Koh Samui operates a 24-hour front desk for guest assistance.

8. Can I arrange tours and tickets at ShaSa Resort & Residences, Koh Samui?

Yes, the resort provides a tour desk and ticket service to help guests plan their activities.

9. Are there meeting facilities at ShaSa Resort & Residences, Koh Samui?

Yes, ShaSa Resort & Residences, Koh Samui offers meeting/banquet facilities for various events.

10. Is air conditioning available in the rooms at ShaSa Resort & Residences, Koh Samui?

Yes, all accommodations at ShaSa Resort & Residences, Koh Samui are equipped with air conditioning.