Reviews from Guests

3.0/5

tripadvisor

983

Reviews

from real guests

ZeZuKa

1

/

5

I almost left after the first night—but stayed all four due to a no-refund policy. The room was far below Mercure's standard; I felt like I was in a different hotel entirely. The staff, mostly not...

juliacsefalvay2020

2

/

5

We are a successful Travel Agency ( over 28 years ) so we know exactly what we are booking. We have stayed in Mercure / Accor hotels several times in the world, this has never happened before. Shame...

Joerg L

2

/

5

We have thought that we are coming into vacation in here. But we have been very disappointed. Booked a 124m² Villa with private pool and Yakuzzi. As we have checked in, there was a problem with...

Facilities Details

Outdoor Pool

Massage

Beachfront

Sauna

Fitness Center

Hot Tub

Spa

Free Parking

Bicycle Rental

Bar

BBQ Facilities

Room Service

Restaurant

A la carte breakfast

Alternative meal arrangement

Asian breakfast

Breakfast [buffet]

Poolside bar

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Concierge Service

Tour Desk

Newspapers

24-Hour Front Desk

Diving

Fishing

Snorkeling

Babysitting/Child Services

Karaoke

Kids club

Family room

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Invoice provided

Meeting stationery

Projector/LED display

Smoke-free property

Smoking area

Family/child friendly

Playground

Game Room

Nightclub/DJ

Entertainment Staff

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Terrace

Library

Daily Housekeeping

Ironing Service

Dry Cleaning

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

English Spoken

Thai Spoken

Japanese Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

Italian Spoken

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Finnish Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Free Wifi

Internet services

Wi-Fi in public areas

Facilities for Disabled Guests

Designated Smoking Area

Non-smoking Rooms

Private beach

Air Conditioning

Computer station

Foot bath

Garden

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (non-motorized)

Check-in [24-hour]

Front desk [24-hour]

Security [24-hour]

Airport transfer

Car park [free of charge]

Car park [on-site]

Nearby Location

Mercure Koh Chang Hideaway

0.04 km

Little Eden

1.43 km

Seaflower Resort

1.58 km

Nature Beach Resort

2.13 km

Chai Pura Resort

2.89 km

Seaview Resort And Spa

3.36 km

Sea View Resort & Spa Koh Chang

3.42 km

Mam Kaibae Beach Resort

4.03 km

KB Resort

4.45 km

Kai Bae Paradise Bungalows

4.53 km

Coral Resort

4.74 km

AWA Resort Koh Chang (เอวา รีสอร์ท)

4.85 km

AWA Resort

4.85 km

The Stage @Koh Chang

4.87 km

Gajapuri Resort and Spa Koh Chang

5 km

hotel-full-room
Mercure Koh Chang Hideaway in Koh Chang Trad