Overall Reviews

2.0/5

tripadvisor

63

Reviews

from real guests

R4078UTtomn

1

/

5

TERRIBLE Hotel I would say 2 star at the most..when first checked in had to relocate to another room as the shower had only hot water! Then checked into 1108 room where the beds are so uncomfortable...

Tonyw10000

2

/

5

The Napalai Hotel is in dire need of a refurbishment. It seems that they've attempted to mask issues with layers of paint, but now it's peeling off, revealing underlying problems. Even the supposedly...

alicewX3574HD

5

/

5

Stayed here for a few nights, we really enjoyed our stay. All the staff provide a friendly and very attentive service. We had a Deluxe room, our room was spacious and very clean. The hotel is a bit...

Facilities Details

Fitness Center

Asian breakfast

Bar

Breakfast [buffet]

Breakfast [continental]

Breakfast service

Coffee shop

Restaurant dinner

Restaurant lunch

Restaurants

Room Service

Lockers

Business facilities

Concierge

Doorman

Luggage storage

Smoke-free property

Smoking area

Family/child friendly

Family room

Meeting/Banquet Facilities

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Hand sanitizer

Hygiene certification

Physical distancing of at least 1 meter

Temperature check for guests and staff

Daily Housekeeping

English

Lao

Thai

Free Wifi

Free Wi-Fi in all rooms!

Internet

Wi-Fi in public areas

Wheelchair accessible

Garden

Gym/fitness

Nightclub

Swimming pool

Swimming pool [indoor]

Swimming pool [outdoor]

Elevator

CCTV in common areas

CCTV outside property

Check-in/out [express]

Check-in/out [private]

Exterior corridor

Fire extinguisher

Front desk [24-hour]

Non-smoking Rooms

Security [24-hour]

Smoke alarms

Car park [free of charge]

Car park [on-site]

Nearby Location

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