Prima Sol El Mehdi

Me and my friend went to this Hotel for a week it was a transfer of around 2 hours from Enfidha airport when we arrived we had a very friendly welcome you could pay tourist tax in English and Euros which was helpful you were given a form to fill out and they explained about the safe and give us a information sheet times of dining activities etc we were also given a upgraded room with a sea view because it was our first time staying the room was spacious it could of done with some upgrading the bed was a bit worn and also the bathroom wasn’t overally clean would of preferred a shower cubicle to a bath with a shower over it the balcony was spacious and had a good view of the pool on one side and the sea on the other the food was overall disappointing I put some bread on the toaster and left it for 5 minutes and it was still uncooked so I didn’t bother with that again we found that some of the food was re heated and cold on one occasion at the Blue restaurant by the beach we were waiting for chicken kebabs to be cooked and found they were still pink we took them back to explain and they put them back on the grill and then by accident the woman give my friends piece of chicken to someone else we booked into the Brazilian restaurant one of the evenings you got one free visit per stay I would say that was the best food of the whole stay they also had crepes waffles and ice cream at The Blue restaurant everyday at around 3:30pm ish and there was window that would open next to the pool bar that served toasted sandwiches there was also a night express little restaurant which served soft drinks and pizza until 6am that was good the pool bar would close at 6pm and you would only have one place to get evening drinks which was the lobby bar I have to say the staff worked really hard and there was never big queues unfortunately I found the spirits un drinkable so I just had wine which was very nice the animation team were fabulous and did everything to make sure you had a enjoyable stay the program every night was fun and everyone would join in overall we had a good stay but some negative points were the toilets by the pool bar on the second day they were filthy there was lots of flies around the food and which I know wasn’t the Hotels fault and to be fair to them the staff cleaned tables and took glasses away as soon as they saw you were finished and also in a morning there was a smell of sewerage round the pool area I’m not sure why….personally this isn’t somewhere I would return

Ok, so, honest review incoming from two English guests. The only reason its getting two stars is due to the staff.. all of those we encountered were lovely and helpful and always smiling, despite having to deal with what i would consider to be some very entitled and rude guests. Sonia and the entertainment team were also great. Thats really it for the positives. Now, onto everything else... we arrived, met a very helpful man at reception, he gave us our room key and we proceeded to our room, it was midnight at this point and after a 3.5hour transfer we were tired. Room was not clean, hairs in the bedding, sand all over the floor, bathroom including the mirror still had toothpaste and hairs everywhere. I was mortified. Bed and mattress rock solid and can feel the springs, very uncomfortable. When we reported the room and asked to be moved we were told the hotel was full but someone will come and clean it. That did happen but clearly just wiped the sand off the floor, the bath and mirror still had hairs and marks all over it and that stayed that way throughout our 10 day stay, to the point the collection of hair at the side of the toilet became a running joke daily between me and my partner, we would return to the room late afternoon, go to the bathroom and confirm, yep hairs still there. So cleaning is definitely lapse.... we then came back to the room one evening to a massive cockroach in our bathroom... we rang reception, told them, they removed it, we told them its probably come from the ill fitted overflow plug In the bath to which we stuffed with toilet roll to stop anymore coming in and they said someone will come and fix ... upon us leaving the room to come home 4 days after the cockroach incident, said toilet roll was still stuffed in the overflow hole. I would probably guess its still there now.. (room 337). So room and bed was appalling. Food... repetitive and bland and not at all exciting, the member of staff in the outside area was brilliant and we sat outside most days. What was shocking was the sheer amount of food people were loading their plates with and then subsequently wasting most of this food and the state the tables were being left like. I did feel for the waiter as its like the attitude of some guests were that it was his job to clear up all their mess which I find disrespectful at the very least. Drinks... well, what can I say, only wine and beer at pool bar and blue restaurant.. I dont drink either, so only lobby bar for other drinks, cocktails are not cocktails, they are spirit and watered down fruit juice. Thats it. No vairety or imagination.Nothing exciting and after 3 days I drank mainly water. Even to the point if your chilling by the pool, you have to get dressed to go and walk to the lobby bar and que for 5 mins to be served a tiny cup of some horrible tasting drink which is not relaxing in the slightest so again after 3 days, I gave up and drank water. Beach is nice, we always found a bed and space and the sea is lovely. Pool also nice, apart from the signs telling people not to reserve sunbeds, you still had the usual suspects up at 7am putting their towels all over the beds and then not returning all day. We witnessed this throughout our 10 day stay as we were up early most days due to the beds being so uncomfortable and would watch them from the balcony. Evening entertainment, even though sonya and the entertainment guys were great the entertainment is lacking excitement and to be fair, we didn't bother with it most nights. So, all in all, we had a nice break from work for 10 days and the sun was lovely but we certainly would not return to this hotel, and probably not mahdia as a whole. In the 10 days we were there, I think there were 4 other English guests. The hotel caters for the Eastern europeans mainly and I found a lot of them rude to the staff and other guests. Want to give a shout out and a big thumbs up to the gardening/outide cleaning crew, constantly working to empty bins and keep things clean, massively overlooked but without them the place would look like what mahdia town looks like in general. On another negative point, the vendors selling tours and excursions, they are on your case constantly, from the moment you walk outside they bombard you trying to sell the excursions, which when you have literally just arrived and want a couple of days to unwind and relax it gets tideous. They dont leave you be and you end up trying to avoid them at all costs. Just so you can have some peace.

ideal property for a beach vacation, beautiful beach and wonderful sea. the property is dated, but kept in good condition, the rooms are spacious and well cleaned. all the staff is always friendly, helpful and attentive to the needs of the guests. catering, good always buffet style starting from breakfast with made-to-order preparations, also at lunch and dinner dishes cooked on the spot are always offered such as pasta (excellent compliments to the Italian chef) or grilled meat or fish. the animation team is very talented, friendly but not intrusive. overall a very pleasant stay and a property that I definitely recommend