Kleopatra

Everything was great, the rooms were cleaned every day, and the staff were friendly.

Honestly, all the things that mattered to me didn't work. 1. At my check-in there was only COLD water in the room. I asked every day when warm water was coming so I could shower. Every day a different answer, every guest was told something different. On the afternoon of the 5th. Finally, warm water one day. An explanation or apology for all guests pinned to the INFORMATION WALL would have been nice. 2. WiFi free or pay ❓when I booked, the WiFi was declared free throughout the house. Attempts were made to persuade me to pay. But I wasn't influenced. 3. The TV was not installed in my room until day 3. All sorts of international channels, ONLY NOT A SINGLE GERMAN. On demand, I was put off for days again. Result....even the FINS can watch their program, the manager proudly told me. But I'm not interested in the Finns! The wishes of Germans are ignored. 4. Topic WATER BOILER. Called as room facilities. No one there. I bought one. Actually, he had the right to take the part from me, the manager said. But he was generous, I got to keep him. Later I showed him the PRINTED in black and white. Other things that disappointed + bothered me are: Broken sheets, curtains without sunscreen, thin scratchy covers I was freezing at night. As an improvement I received a dark brown horse blanket, the cover was too large, was attached with a safety pin. Nevertheless, I always had a BALL OF NO DECENT DUET. Breakfast was boring. No change in the 12 days. The vending machine only fills the small coffee cups halfway. I've never seen so little content in a hotel. The filling quantity can be adjusted. So SAVING MEASURE. A clever business method to the detriment of the guest. Because if you want 2 cups of coffee for breakfast, you have to walk 4x. Some guests are ashamed of it. When I left the price list in the restaurant, I was badly.....totally overpriced.....On average 20 euros for a meal. Since 2025, extensive construction has taken place in Alanya center. On the way, around the hotel, torn streets + footpaths wherever the eye sees. Modder and Trips everywhere. Then there was the rain. So cleaning shoes every day is the order of the day. Actually, it is the hotel's responsibility to inform the guest about construction noise/construction of this magnitude. For example, I booked 26 in January. Checked in on April 1st. ZERO information about the chaos on the ground in 4 months. On arrival OMG. So if possible, cancel this hotel. I recommend the district TOSMUR. The world is still fine there. Brigitte Knoke 1.4.-13.4.26

Cozy small hotel with a good location to town, and only a few hundred meters to Kleopatra beach. Very friendly staff. Good restaruant in connection with the hotel. We have been here several times with friends and family, and will definitely come again.