Leodikya

We recently returned from an 11-day stay at the Kirman Leodikia Premium in Alanya. As a family of ten—eight adults and two children aged six and nine—we found that while there were clear highlights, several significant issues made our overall experience far less enjoyable than a five-star resort stay should be. On the positive side, the pool and beach areas were kept exceptionally clean throughout our stay. The surrounding gardens are well-managed, beautifully maintained, and a real pleasure to walk through. A huge standout for us was Ilham & Mustafa at the beach bar their friendly service made our days at the beach truly enjoyable, and the bar staff make proper, freshly mixed cocktails rather than using cheap, sugary premixes. While the amphitheater shows were well-produced, the nightly routines of acrobats and hula hoopers became a bit repetitive and lost their excitement by the end of your stay. They also had entertainment and music by the beach bar that were fantastic including a Las Vegas night with inflatables for the children providing a lovely and fun atmosphere for winding down The food at the main restaurant and the daytime dining at the Longhorn Steakhouse were also extensive and offered a nice choice of food, although we noted that the Longhorn Steakhouse is no longer a steak restaurant in the evening which was very annoying The Lobster restaurant did not actually have lobster on the menu.- There’s a noticeable lack of casual snack spots, which sometimes feels like you're being encouraged to head to the main Long Horn restaurant every time you want a bite to eat. There are 2 on-site coffee shops unfortunately neither open early in the morning , one opened at 9am another at 10am making it nearly impossible to get a decent cup of coffee before then, leaving guests with only the instant sachets provided in the rooms. Arrival, which sets the tone for a holiday, was poor. Despite seeing welcome drinks laid out, nobody offered us one or welcomed us in. The reception staff were cold, unsmiling, and completely unwelcoming. One staff member in particular, Gulsah, seemed to have forgotten how to smile or deliver basic hospitality. We were told our rooms weren't ready and were sent to eat, only to return to a completely indifferent check-in process. We were very unhappy with our room allocation, as all the rooms on the fourth and fifth floors had five-foot walled balconies that blocked the view and felt like enclosures . We complained the very next morning and were told that the hotel was fully booked. We were eventually moved to rooms with clear views and balconies that didn’t restrict sea view up but that was a few days later so had to pack and unpack again ! The air conditioning in the rooms was another major problem. It is centrally controlled by the hotel and locked by default at 22°C. Even when you manually set the thermostat lower, it immediately overrides back to 22. When outside temperatures are pushing 30°C at night, a 22-degree room feels stiflingly hot. After phoning down and visiting reception , they did reluctantly lowered the limit to 18, but it still barely cooled the room down regardless of fan speed. The hallways were equally boiling, and the lobby area was far too warm I slept poorly for the entire duration of our stay. The beach is extremely stony and shingly underfoot don’t be fooled it will genuinely hurt your feet getting in and out of the water, so coral shoes are an absolute necessity. Sun-loungers are frequently hogged early in the morning with towels , and despite hotel rules that management will remove before 8am this is never enforced by staff. We were aware that there wasn’t an iron in the room however when we called down for one they only have 1 travel iron for all guests, cheap as chips on Amazon but they suggested you use their expensive laundry service A major drawback for us was the smoking.!! People smoke everywhere across the entire grounds and outside areas including the outdoor areas in restaurants Coming from the UK, where this is not the norm, we found it quite shocking and uncomfortable especially around my grandchildren.

The hotel is chic,thank you very much to all the staff,all very polite and friendly. The meals at the hotel are chic, a big chunk of dishes, desserts. We are guests from Georgia and we are 100% satisfied especially with the staff !!! but most of all thanks to the guest manager Alina, very thoughtful, kind, sympathetic girl, never left us alone throughout the rest! We recommend !

Everything was great. We loved the buffet. The cleanliness of the rooms was fantastic.