Ozkaymak Incekum Hotel

Stayed 19–24 September 2026, room 2313, booked via Coral Travel. I chose this hotel specifically for the Ultra All Inclusive concept, as I was in Alanya on business and wanted not to think about meals and daily comfort. Food and drinks: only local alcohol, no imported brands at any bar, no sparkling wine in five days. Cocktails heavily sweetened. The buffet is limited, dishes consistently cold, cutlery often missing, plates and forks visibly not clean. Lunch ends at 14:00; until dinner at 19:00 the snack bar offers only deep-fried food, and the pizza was made in such small quantities I never got a slice. The single à la carte serves the same food as the buffet and I could book it once. Room: smelled strongly of smoke on arrival. Over five nights it was never properly cleaned — rubbish removed, towels not changed, used dishes left in the room. Minibar not restocked once. The building is dated and needs renovation. Beach: towels issued only 8:30–12:00 at the hammam; returning from meetings in the afternoon I had to argue for one. Free sunbeds are hard to find and many are broken. No food service on the beach. Staff: several male employees asked for my phone number after a simple greeting. As a woman travelling alone I found this uncomfortable and worth knowing in advance. I wrote a detailed, polite letter to the general manager and received no reply. The sea and the location are good; everything else is 3-star at best.

The hotel is super!!! Furkan, the best front desk chef!!! The hotel is amazing, the views are gorgeous!!! Friendly staff!!! Everything is clean, neat, the sea is clean, everything is super!!!

This was our first time staying here, and frankly, it was an experience that exceeded our expectations. Friendly staff, clean rooms, and excellent service made our holiday very enjoyable. We particularly appreciated the attentiveness of the staff. We would definitely like to stay here again when we come back. 😊