Royal Vikingen Resort & Spa

Hotel probably nice in its day.you DO NOT get 5 star treatment.water only in ur fridge.no table service in food hall.cant call it restaurant as it is like a canteen of Russians,Russian here and there for food piled up on there plates that ends up in the bin as eyes too big for there bellies.i wud say look elsewhere for much more favourable hotels.food nice and place clean ,just spoilt the holiday by the rude , impolite,pushy Russians.vomiting down on our balcony after drinking and eating to excess ,,,,,,,,I cud go on but wont :(

Firstly if you are not Turkish or Russian then book somewhere else as there is not a single member of staff that can understand you. The only ones I found were Atilla from the animation team who was by the way a massive asset to the hotel (don't know why he is wasting his time there!). The other one was the reception manager who was unhelpful, rude and could not give a damn about complaints. Food was OK. Oh by the way you cannot take children with you to the Ala carte restaurants so bring babysitters with you! Rooms not cleaned - same dirty sheets just made to look nice. There is no games area as advertised on their website. We got put in a box room with a brick wall instead of a balcony - no natural light at all! The room also stank of cigarettes. Took them 3 days to move our room. I'm sure there is more I failed to mention. Never, ever again!

We had a very nice holiday. Perfect hotel, nice people and very nice to children. Every day new kind of food types in the evening.The drinks where nice and there was good service available. Negative points where, long bus trip and airco leaked.