Crystal Palace Luxury Resort And Spa

We are staying here now. I have been to many 5-star hotels, and this one definitely does not feel like a 5-star hotel. There is music everywhere, all day long. There are no quiet places, and everything is very loud. The food is not bad, but there is far too much meat and too little variety, especially for vegetarians. I would not recommend this hotel if you do not eat meat. There are not enough staff members, so you often have to wait a long time for drinks, if you get them at all. The beach is completely overcrowded, and the pool is also very busy and noisy because of the music. However, it is a good hotel for children. The water slides are great for younger kids. The rooms are clean, but the bathrooms need updating, they have a very dated, 1980s look. Housekeeping is excellent, and the staff work very hard. I did not like the fact that the hotel is simply too large for the size of the pool and the beach. There are too many guests, so everything feels crowded and noisy. The evening shows are quite good. Overall, I would not recommend this hotel, especially considering the price. There are much better hotels available for the same amount of money

We were very pleased with the kids' club. The young women who looked after our child were incredibly kind and wonderful. Every day, they organized various activities at the beach club, and in the evenings, they hosted a "mini-disco" performance on stage where the children danced along with them—it was truly delightful to watch. We highly recommend this hotel, especially because of Nergiz, who was wonderful and always had a smile on her face.

I was overall very satisfied with my stay at the hotel. I would especially like to highlight Idris, Ozan, and Sükrü for their friendly and attentive service – they really enriched my stay. Unfortunately, however, there were a few employees whose behavior was not quite as friendly. I would like to come back next year. Nevertheless, thank you for the hospitality.