Grand Lukullus Hotel

This is the worst hotel I have ever been in my life. This is everything else but not 4* hotel. It's not even 2* hotel.I don't know where to start from. It's dirty. VERY DIRTY. The staff doesn't speak any English even basic. The food is terrible. Don't get me wrong but the Turkish food is very tasty. NOT IN THIS HOTEL.There isn't free Wi-Fi. The aircon in most of the rooms doesn't work. The food and drinks are extremely limited. The custumer service is terrible. If you don't speak russian or turkish you will be completely ignored. You can't even print your travel documents there. They don't know how to do it. They can't even book you a taxi on the reception. Terrible hotel! They shouldn't be opened. Liars! We will never came back there.

We spent 10 nights at this hotel and I am not sure we will ever come back here. First of all, when we arrived it took us by a surprise that almost everything (e.g. schedules, basic info, ads etc.) were in Russian and from all hotel staff you could find only 2-3 people speaking some English. Even at the pool-bar none of the guys could speak English so you had literally to show what you wanted for a drink (e.g. white/red wine) or 'practice' your Russian-language skills. Secondly, we were very disappointed by the room despite the fact that it had satisfying mountain view from the balcony. The furniture was old and damaged, air-conditioner looked like it will fall apart any time soon. Shower was just terrible. Room service was not good either - although maids visited room every day, the floor was not clean and some furniture such as TV, closet or table etc. were constantly covered in dust. Sound isolation was poor - you could hear people talking or using toilet/shower from nearby rooms. Especially annoying was the fact that hotel staff ignored breakfast-lunch-dinner schedules. For example, despite the fact that dinner started at 19:00, at ~20:30 hotel staff started moving tables and chairs before dinner even ended at 21:00. The same could be said about day-time activities - if you decided to come and spend some time by the pool ~17:00 you would be asked to move away because hotel guys would start preparing area for the dinner which starts at 19:00. There was no schedule regarding swimming pool so you had to quess when it was OK to swim and when it was not. Finally, we were irritated by the fact that there was no Wifi in the room. If you wanted to use the Internet you had to pay for it (it cost us 12$ for 10 days) and you had to stay on the ground floor for it to work. Also, beach transfer was just terrible - you had to drive 10-15 minutes in an old and overcrowded bus which on a hot day just made things worse. All in all, I would not recommend this hotel for tourists who want to spend their holidays in Turkey. The only good thing about this hotel is probably the price since it corresponds to the facilities and commodities you get so you could realtively cheaply spend your time in Kemer, which is surrounded by the beautiful nature. Yet, before booking you should consider whether the above mentioned cons are acceptable to you or not. Otherwise you would get a distorted picture of what this hotel really looks alike.

hotel like 2 start meal badly servicing evil nothing is good the rooms are dirty dont go there we were not satissfied with anything air conditioning is very weak the hotel is far from beach bus is always crowded