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Reviews from Guests

3.0/5

tripadvisor

172

Reviews

from real guests

G5994DF_

1

/

5

Total disappointment and ruined vacation. 1. The hotel can be found by the smell, because the hotel dump near the main entrance stinks all over Kemer. 2. The food is normal but uniform: For nine days, we ate the same thing for breakfast, lunch and dinner. A coffee machine where you can make your own coffee is so dirty it disgusts you to touch it. I attach a photo. 3. The rooms are old and need renovation or at least thorough cleaning: mold, dirt, hair and dust. We stopped by a room where there was a dirty toilet and other people's hair in the shower 🤢 Daily room cleaning is taking out the trash. The towels were changed once in nine days. 4. Wi-Fi, safe, billiards, beach bar, hamam - all paid. Even water in the minibar costs $1 a bottle, although it is priced at 6.5 liras at Migros. 5. There's not like slippers and a dressing gown, but even a cup where you can put your toothbrushes. The reception said: “Not provided” 🤷🏻‍’”️ Cosmetics at the hotel are unbranded and very cheap: soap in a clear bottle and shampoo, consistent as water. 6. The room only saves the view from the window. We're lucky they gave us a room with mountain and sea views at no extra charge. 7. The beach is more like a public beach than a hotel beach on the first line. The sunbeds are old and cracked, barely holding. Umbrellas are rusty. No sunbeds or umbrellas for everyone. At the same time, the hotel manages to sell sunbeds for $5 to people who are not its guests. 8. Service zero. The staff is rude and insolent, does not speak English, speaks very poor Russian. Once in nine days, I went to the spa to change towels, and I heard this: “Where’s the money?” They came for noon 30 minutes before it ended - and that's it, it's over. We ask: “And why? There is still time." In response, they shrug and remain silent. 9. This is not the All-Inclusive Hotel. It's a very weak three that will ruin your vacation and your mood. Some websites say 4 stars, but that's NOT TRUE. That's a very weak three. 10. And one last thing: at 12 noon, during the eviction, our bracelets were cut off and we were forbidden to eat at the hotel or use the beach. Although our transfer wasn't until 10:00 p.m. As the tour operator informed us, the hotel is contractually required to provide its services until the transfer picks us up.

_N6594GC

1

/

5

took a foolish trip with mom and boyfriend for a week to this place. here was bad everything: food, behavior of the staff, seats on the beach, rooms. upon entry noticed that the entire hotel lacked an air conditioning system - you go into a stuffy-stuffy room. while 7 sweats were being processed, gave rooms, one attention on the south side, where the air conditioning was turned on every time. Can you imagine the heat? and if the condom was on, it crackled, it was not possible to sleep at night. entertainment zero. no at all. they cover songs. from the entertainment of 3 nightclubs next to each other, the guide significantly warned that there were 50/50 cases with guests there, different stories happened. hesitated to test their fate.. in the city walked, everywhere from the hotels music, lights, fun, here silence and spirit. rooms elderly, cracked furniture. cleaned? no. the floors all week were sticky and slippery. the towels were changed only if they asked.. water is not given at all, heat +35, and they have a cooler on the ground floor. it is so eerie, water is not given. in the bar beer-vodka-wine maximum diluted, pour 100 ml each, had to ask for more, to which they replied "already over." from food: chicken, watery puree and watermelon. fed byproducts - gave hearts and something generally non-chewing. I lost 2 kilos here because there was nothing to eat. all the guests said at the neighbouring tables that the place was terrible. at dinner there were always no seats and had to go towards the end when good meat was taken apart. sunbeds are war at all. at 6 a.m. everyone was already occupying, we came at 10 and we were taken over by the towels. for food standards - in line for 10 minutes, norms, norms, norms, norms, norms, norms.

988klarikap

2

/

5

Were with the family from 29.06.26 -10.07.26 , the hotel itself is not bad, but there are fat downsides , unprofessional workers in all positions, cleaning poorly , waiters serve poorly , the general manager of the cafeteria is only fit for work in prison, neither you smile or greet nothing! Only hammers the guests and drives the waiters, the kitchen is not so starving you will not die, but do not expect delights, and yes who loves white wine it is diluted 1 in 3 no less, cursed , but no effect so bought in the store and this given that we have all inclusive, the beach is a separate topic, got up as work at 6:00 to be sunbed with umbrella, or burn! The only thing I liked was the massages Nico and Selim's guys have super, thank you very much. Tip take apartments or 5 stars , so as not to wipe dirty tables and wash glasses. And clean your room. We've been to many countries and different hotels in different classes, but no more!

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