Seahorse de Luxe

The first day of my vacation was stress-soaked. Another small spot was removed from the room I booked. I had to wait. They don’t charge according to their minds. Professional zero. The only thing good is Sezen’s sister and team. Very genuinely clean people. Except for them, the management was so bad that I didn’t feel safe at all, they were looking back and looking for something new all the time. Changed room during the holidays, packed up... not a 5-star but a killer. Rooms items are very old and unmaintained, spilling dirt bacon.

We only booked the hotel for a short trip and it was just awful. There were no fresh towels in the 3 days and it was not cleaned in any way. The furniture was old, the room was dirty. There was hair and dirt everywhere, in the kitchen, in the bathroom, just everywhere. The shower was just disgusting and clogged. After showering, it didn't drain. It was torture every time because the bathroom flooded. There was never anyone at the hotel. There was no one to talk to. The owner occasionally sat in her office, perhaps out of boredom. She gave us her cell phone number so that if anything happened, we could contact her on that number. However, we were able to get hold of her well. According to the owner, we had even gotten a deluxe room, so you don't want to imagine what the other rooms looked like. What worked perfectly, however, was the air conditioning. Breakfast was brought to the room because there was no breakfast room. Breakfast was prepared externally in a small kiosk next door. It was delicious and freshly prepared. The family who ran the kiosk were very nice and helpful. It was also strange that we had to leave the key at the kiosk on the day of departure because there was no one at the hotel. We would definitely not book again!!!

We booked a room by phone but when we arrived to the hotel after 10 hours driving as we came from Istanbul by car, they kept us waiting for 30 minutes and we just did not understand the reason. Then they told us there was a problem with our reservation as the price is not what they said on the phone but higher. Come on...if you made a reservation and came to an understanding...you should not make surprises for the guests. You should stick to the booking details you agreed on! So after we realized the reason of our wait we decided to leave the hotel and look for another one. It was not about money, but about principles. However, that was not enough...the manager or I do not really know what her position was, but her name was Ebru, started to bargain about the price. Really? Are you selling something at the bazaar or managing a hotel??